Customer Services Executive
vor 5 Monaten
**About the role**
Are you passionate about customer service and building strong relationships? If so, you might be the perfect fit for our Customer Services Executive role at Global Switch. You will be responsible for delivering excellent customer service, resolving any issues that arise, and further enhancing customer relationships. You will be part of a dedicated team that works hard to ensure customer satisfaction and retention. Join us today and become part of the Global Switch family
**Key Responsibilities**:
- Provide outstanding customer service, responding swiftly to customer inquiries and resolving issues efficiently.
- Assist the Customer Services Manager to maintain customer contact information.
- Showcase attention to detail by producing and issuing high-quality monthly customer reports.
- Assist the Customer Services Manager with selling Data Centre Services to customers.
- Collaborate with team members to share best practices, offer support, and work towards common goals.
- Continuously seek ways to improve customer service processes and customer satisfaction.
**About You**
You are a highly motivated individual with a passion for delivering exceptional customer service. You possess a proactive attitude and excel in a fast-paced environment. Your excellent interpersonal skills allow you to connect with customers and colleagues alike, fostering positive relationships. With an analytical mind, you assess situations effectively, keeping abreast of data centre service offerings, and contributing to the continuous improvement of the Customer Services team.
**Key Requirements**:
- Relevant experience in the data centre environment, or a similar critical environment industry.
- Excellent communication and interpersonal skills with a keen eye for detail, perfected in a customer relationship management role.
- Experienced in the coordination and management of external third-party contractors, and suppliers.
- Experience with customer relationship management (CRM) systems.
**About Global Switch**
You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.
We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.
**As an equal opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.
-
Customer Service Executive
vor 2 Wochen
Frankfurt am Main, Deutschland Fruitful Office GmbH VollzeitCustomer Service Executive / Mitarbeiter im Kundenservice (m/w/d) Fruitful Office ist Deutschlands Lieferservice für frisches Obst direkt an den Arbeitsplatz. Wir arbeiten in einer familiären Atmosphäre mit einer starken Kommunikation untereinander, in der man sich gerne weiterhilft und respektvoll und tolerant miteinander umgeht. Zur Verstärkung...
-
Customer Service Executive
vor 2 Wochen
Frankfurt am Main, Deutschland Fruitful Office GmbH VollzeitCustomer Service Executive / Mitarbeiter im Kundenservice (m/w/d) Fruitful Office ist Deutschlands Lieferservice für frisches Obst direkt an den Arbeitsplatz. Wir arbeiten in einer familiären Atmosphäre mit einer starken Kommunikation untereinander, in der man sich gerne weiterhilft und respektvoll und tolerant miteinander umgeht. Zur Verstärkung...
-
Customer Success Executive
vor 6 Monaten
Frankfurt am Main, Deutschland Cisco Systems Vollzeit**Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to...
-
Customer Relationship Executive
vor 6 Monaten
Frankfurt am Main, Deutschland Oxford Economics GmbH VollzeitOxford Economics wurde 1981 als Unternehmen aus dem Business College der Oxford University gegründet. Unsere exzellenten Services und stetiges Wachstum, haben uns an die Spitze der unabhängigen globalen Wirtschafsprognose - bzw. Wirtschaftsberatungsunternehmen, gebracht. Wir bieten unseren Kund: innen u.a. Zugang zu einer Serviceplattform, auf der wir...
-
Customer Success Executive
vor 6 Monaten
Frankfurt am Main, Deutschland Lumen Vollzeit**About Lumen** **The Role**: The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers’ perspective, monitoring early indicators...
-
Senior Solution Sales Executive
vor 2 Monaten
Frankfurt am Main, Deutschland ServiceNow Vollzeit**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Customer Service Executive
vor 2 Wochen
Frankfurt am Main, Deutschland Fruitful Office GmbH Vollzeith1> Customer Service Executive / Mitarbeiter im Kundenservice (m/w/d) Fruitful Office ist Deutschlands Lieferservice für frisches Obst direkt an den Arbeitsplatz. Wir arbeiten in einer familiären Atmosphäre mit einer starken Kommunikation untereinander, in der man sich gerne weiterhilft und respektvoll und tolerant miteinander umgeht. Zur Verstärkung...
-
Client Services Executive
vor 6 Monaten
Frankfurt am Main, Deutschland Give A Grad A Go VollzeitA great starting salary of €35,000 - The opportunity to work for a global FinTech firm - Hybrid working opportunities **Please note, the salary is €35,000.** **Company profile - Finance SaaS** In this Client Services job for fluent German speakers, you will be joining the London offices of a global finance SaaS company. Its market-leading due...
-
Customer Service Executive
vor 2 Wochen
Frankfurt am Main, Deutschland Fruitful Office GmbH VollzeitCustomer Service Executive / Mitarbeiter im Kundenservice (m/w/d) Fruitful Office ist Deutschlands Lieferservice für frisches Obst direkt an den Arbeitsplatz. Unser Team hat 20 Jahre Erfahrung in der Versorgung von Firmenkunden aller Größen und Branchen im gesamten Bundesgebiet. Wir arbeiten in einer familiären Atmosphäre mit einer starken...
-
Customer Service Executive
vor 2 Wochen
Frankfurt am Main, Deutschland Fruitful Office GmbH VollzeitCustomer Service Executive / Mitarbeiter im Kundenservice (m/w/d) Fruitful Office ist Deutschlands Lieferservice für frisches Obst direkt an den Arbeitsplatz. Unser Team hat 20 Jahre Erfahrung in der Versorgung von Firmenkunden aller Größen und Branchen im gesamten Bundesgebiet. Wir arbeiten in einer familiären Atmosphäre mit einer starken...
-
Customer Relationship Executive
vor 6 Monaten
Frankfurt am Main, Deutschland TalentDive GmbH VollzeitDie TalentDive GmbH ist ein innovatives Personalberatungshaus mit Sitz in Frankfurt am Main und Stuttgart. Der Fokus liegt hierbei auf der direkten Personalvermittlung. So finden Sie den Einstieg direkt bei unseren Kunden, ohne vorherige Arbeitnehmerüberlassung. Wir suchen für unseren Kunden, eine führende, global agierende Advisory-Gesellschaft mit...
-
Senior Solution Sales Executive
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland ServiceNow VollzeitJob DescriptionAs a key member of our Solution Sales team, you will play a pivotal role in driving our future success. Our Customer Workflows focus area is rapidly growing, and we are seeking a seasoned professional to join our team.We are looking for a Senior Solution Sales Executive – Customer Workflows who is a customer-facing domain expert, capable of...
-
Account Executive
vor 2 Monaten
Frankfurt am Main, Deutschland Wipro Limited VollzeitFrankfurt, Germany - GSH - 3111233 **Job Description**: **Account Executive, Automotive (**Germany)** - This position is part of Wipro Germany (GmbH) - The disciplinary manager for this position is Daniela J **Your mission**: The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be...
-
Account Executive
vor 5 Monaten
Frankfurt am Main, Deutschland Wipro Limited VollzeitFrankfurt, Germany - GSH - 3064445 **Job Description**: **Account Executive, Telecom** This position is part of Wipro Germany (Wipro GmbH) - The disciplinary manager for this role is Amit J **Your mission**: The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for driving...
-
Account Executive
vor 6 Monaten
Frankfurt am Main, Deutschland Wipro Limited VollzeitFrankfurt, Germany - GSH - 3070336 **Job Description**: **Account Executive, Utilities** This position is part of Wipro Germany (Wipro GmbH) - The disciplinary manager for this role is Santhosh G **Your mission**: The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for...
-
Business Development and Sales Executive
vor 5 Monaten
Frankfurt am Main, Deutschland Information Services Group Vollzeit**Business Development and Sales Executive** Accelerating digital excellence to drive growth, amplify value and deliver purpose to our clients. The BD and Sales Executive will be based in Germany and is responsible for identifying, acquiring, and growing significant client relationships, client retention and renewal, and overall client satisfaction. The BD...
-
Account Executive
vor 5 Monaten
Frankfurt am Main, Deutschland Wipro Limited VollzeitFrankfurt/M, Germany - GSH - 3068338 **Job Description**: **Account Executive (M/F/d) Telcom** in Germany **Your mission**: - The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for driving profitable growth from the account/s by: - Developing strategic relationships...
-
Customer Service Representative
vor 5 Monaten
Frankfurt am Main, Deutschland CPC Vollzeit**Job Summary**: We are looking for a Customer Service Rep to join our Customer Service team, based in Mörfelden-Walldorf, Germany. Reporting to the Customer Fulfillment Supervisor, the Customer Service Rep will enter customer sales orders accurately and timely, provide date management, update quotes, and assist the Customer Service Specialists at...
-
Customer Service Specialist
vor 5 Monaten
Frankfurt Am Main, Deutschland Zoll Medical Corporation Vollzeit**Customer Service Specialist**: **Location: Cologne, Germany**: **Resuscitation**: At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients...
-
Senior Solution Sales Executive
vor 2 Monaten
Frankfurt, Deutschland ServiceNow VollzeitJob DescriptionAs a member of our Solution Sales team you will have a major impact on our future success. Customer Workflows is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit, executive team, and sales.ServiceNow is seeking...
