Customer Service Representative

vor 5 Monaten


Frankfurt am Main, Deutschland Elegant Bathrooms Vollzeit

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.

Receive and process payments.

Answer multi-line telephone in a professional manner.

Face-to-face customer interaction.

Use company resources to gather information and offer solutions to meet customer needs.

Contact clients to obtain vehicle pick-up information.

File documents according to criteria.

Process mail incoming and outgoing per criteria.

Read and interpret various reports and documents.

Proper completion of sale documents.

Other duties as assigned.

Required Skills & Experience:
One year of office support experience in a customer service role preferred

High School diploma

Excellent customer service skills and attitude

Excellent written and verbal skills

Proficient with office equipment

Attention to detail

Problem-solving

Computer proficiency - MS Suite

Typing speed 45WPM

Professional appearance

Ability to multi-task in a fast-paced environment

Bilingual skills a plus

Occasional overtime as needed

Pay: 48.200,00€ - 53.000,00€ per year

Work Location: In person



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