Information and Communication Services Admin

vor 8 Monaten

Frankfurt am Main, Deutschland The Church of Jesus Christ of Latter-day Saints Vollzeit

Information and Communication Services (ICS) employees provide technical support to employees, missions and Area Presidencies.

An Information and Communication Services employee performs administrative duties for a work group, department/area. Prepares, reports, Maintains and updates calendars. Schedules and/or coordinates meetings. Creates and/or maintains filing systems. Reviews and distributes mail. Collects data and compiles information. Answers telephone and responds to routine calls/inquiries. May perform data entry activities.
- At the highest administrative level, may act as coordinator of departmental projects, following up on pending details, coordinating project team activities and ensuring deadlines are met.
- May monitor department/area or project budgets, keeping management apprised of budgetary status.
- Collects, evaluates, disseminates and maintains complex information and data from multiple sources.
- This position requires a broad knowledge of the organization's structure, functions, and key personnel, etc.
- Serve as a liaison between the senior management and other key members of management, employees and outside contacts related to department activities.
- Works under general supervision and acting on own initiative and direction, provides complex administrative support within an environment of strict confidence, responds to diverse challenges and changing priorities while effectively supporting staff, assignments are complex in nature and usually require originality and ingenuity.
- May serve as a resource to others in the resolution of complex problems and issues as well as proactive in identifying solutions.
- Requires a High School diploma or equivalent plus two years of post high school education or training and seven plus years of related experience OR an equivalent combination of education and experience.
- Resolves most questions and problems and refers only the most complex issues to higher levels.
- Skill level requirement: completion of the following assessment test with a passing score: Microsoft Excel-Experienced Users, Professional/Individual Contributor solutions.
- Optional tests include: Business Communications, Outlook Essentials and Microsoft Essentials. Talent Plus is also available for measuring natural abilities.

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