Systems Development Specialist

vor 2 Wochen

Bonn, Deutschland United Nations Development Programme (UNDP) Vollzeit

**Job Identification**
- 16557

**Locations**
- Bonn, Germany**Posting Date**
- 02/23/2024, 02:35 AM
- 03/10/2024, 10:59 PM

**Job Schedule**
- Full time

**Agency**
- UN Volunteers

**Grade**
- P3

**Vacancy Type**
- Fixed Term

**Practice Area**
- Management

**Bureau**
- UNV

**Contract Duration**
- 2 Year with Possibility for extension

**Education & Work Experience**
- Master's Degree - 5 year(s) experience OR Bachelor's Degree - 7 year(s) experience

**Required Languages**
- English

**Desired Languages**
- Working knowledge of another official UN language

**Mobility required/no mobility**
- mobility required

**Background**

**Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and **inspiring stories.**

UNV’s Management Services (MS) hold the responsibility for the strategic planning, managerial leadership, oversight, and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.

Within MS, the Information and Communications Technology Section (ICTS) is responsible for developing and operating the corporate technology platforms and related services that enables UNV's vision. The ICTS team is helping drive UNV's digital transformation efforts, enabling and leveraging technology to address complex global challenges and meet long-term global sustainable development goals across seven key pillars:

- Increased collaboration and engagement
- Digital workspaces and tools available to all
- An enhanced cybersecure environment
- Strengthened data driven decision making.

Reporting to the Programme Specialist, Volunteer Systems, the incumbent is responsible for the architecture, design and implementation of activities related to complex systems supporting core UNV initiatives driven by business user needs in areas such as:

- Application development
- Application integration
- ICT service management and service delivery
- Application security
- Release management

**Duties and Responsibilities**

**1. Application development**
- Work with business side to translated business requirements into technical specifications.
- Provide with technical design for submitted business requirements.
- Develop and maintain UNV systems in the cloud and on-premises.
- Develop new features and functionalities for UNV systems.
- Enhance, maintain, and administer the related databases.
- Maintain and update the Helpdesk knowledge base to support internal and external users about existing or new functionalities developed;

**2. Application integration**
- Analyze integration logs for errors, provide recommendations and act proactively to prevent future errors from triggering.
- Work with internal and external entities to establish technical specifications for integrations.
- Act as a focal point for various external integrations;
**3. ICT service management and service delivery**
- Coordinate with outsourced company developers the requirements for system changes/ development, discussing technical issues and getting the solution as per agreed contracts.
- Maintain and administer the Web Servers and other relevant technology stack components (cloud and on-premises);
- Perform impact analysis and change control and manage the implementation of the changes.
- Provide training to the users.
- Assist in the preparation of periodic and ad-hoc reports and statistics.
- Provide advice on new relevant to UNV techniques.
- Monitor system transactions to measure performance and continued effectiveness.
- Coordinate with the ICT Infrastructure Team on the appropriate hardware/software platform to improve the performance and stability of UNV systems.
- Coordinate efforts to develop and maintain the library of system documentation and internal user manuals, training materials, and guidelines and make recommendations on improvements.
- Liaise with UNV users on information technology and systems issues by representing the ICT Section in committees, task forces, and steering groups and by regularly meeting with peers;

**4. Application security**
- Provide root cause analysis for security incidents.
- Ensure data security and access controls considering both local and wide area issues;
**5. Release management**
- Follow release management guidelines.
- Research and analyze new technologies and make suggestions for

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