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Outreach Assistant
vor 4 Monaten
Position Title **:Outreach Assistant**
**(Family Assistance Programme)**
Duty Station **:Berlin, Germany**
Reference Code **:SVN-DE1-2023-01**
Classification **:General Service Staff, Grade G4**
Type of Appointment **:Special Short-Term Contract**:
**9 Months until 31.12.2023, possibility of extension**
**(40hrs/week with part-time options)**
Estimated Start Date **:As soon as possible**
Closing Date **:01 February 2023
**Established in 1951, IOM is the leading inter-governmental organization in the field of
migration and works closely with governmental, intergovernmental and non-governmental
partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.
**_Context:
- **
The IOM Family Assistance Programme (FAP) is funded by the German Federal Foreign
Office to facilitate the family reunification of vulnerable migrants who are compelled to leave
their country, with a person with protection status in Germany. The Family Assistance
Programme offers a regular migration pathway for migrants in vulnerable situations.
More information on the project can be found online: Family Assistance Programme (FAP) |
IOM Germany.
Under the overall guidance of the Chief of Mission, and under the direct supervision of the
Senior Project Assistant (FAP), the Outreach Assistant (FAP) accomplishes the following
duties:
**_Core Functions / Responsibilities: _**
- Provide beneficiaries with accurate information in a timely manner. This will include
distributing information sheets, the Integration Handbook and visa requirement checklists;
visa requirements or submission procedures;
- Assist in providing in-person counselling relating to family reunification of families of
refugees and subsidiary protection holders to Germany;
- Support outreach activities to recognized refugees and subsidiary protection holders to
answer questions and provide remote guidance on form filling, visa requirements and
general information;
- Assist in reaching out to beneficiaries in countries where the project is not present in order
subsidiary protection holders and their families;
- Data Capture: Maintain high degree of skill in using IOM internal software platforms, enter
required beneficiary data and activities;
- Reporting: Maintain records of all activities and contact with principle applicants and report
these records periodically in a timely manner;
- Assist in identifying Unaccompanied Minors (UAMs) and vulnerable migrants awaiting
family reunification and flag those to the FAP Team Leader;
- Assist in developing and updating IOM web content relating to FAP;
- Performs other duties as assigned by the immediate supervisor or the CoM.
**_Required Qualifications and Experience _**
**Education**
- University degree in Political Science, Migration Studies, International Relations or a
related field from an accredited academic institution, with at least two years of relevant
professional experience, preferably in similar roles;
OR
- Completed High School degree from an accredited academic institution, with at least 4
years of relevant working experience, preferably in similar roles.
**Experience and Skills**
- Practical experience of how to multi-task, prioritize and work independently;
- Knowledge of German institutions and German migration policies is an asset;
- Demonstrated experience and knowledge on migration with a focus on Family
Reunification is an asset;
- Previous work experience with national, regional or international public bodies would be
an advantage.
**Languages**
Fluency in English is required as well as proficiency in one of the following languages: Arabic,
Dari and Pashto.
Knowledge of another official IOM language is an advantage.
**_Required Competencies _**
The incumbent is expected to demonstrate the following values and competencies:
**Values
- Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and
committed manner and exercises careful judgment in meeting day-to-day challenges.
**Core Competencies** - behavioural indicators _level 1- Teamwork: develops and promotes effective collaboration within and across units to
achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and
timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and
innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and
assumes responsibility for own action and delegated work.
- Communicatio
