Customer Service Technician

vor 6 Monaten


Frankfurt am Main, Deutschland Digital Realty Vollzeit

**Your Role**

The Customer Service Technician (CST) is responsible to handle the customer requests for remote hands services (Hands & Eyes) and installation/de-installation of cross connects. Prime focus is to enable our customers to run their infrastructure without interruptions. Also deals with a variety of internal requests to keep the DC clean, tidy & safe.

**Your Profile**
- Vocational qualification in a technical field or local equivalent education (IT Technician, IT System Administrator)
- Minimum 3 years of experience in a technical or electrical environment
- Skilled in optical fiber installations, wiring networks, electrical wiring, network configurations
- Skilled in customer communication and handling customer requests / complaints
- Skilled in service-oriented: software, tasks handling and administration
- Fluent in German and advanced level in English

**A bit about us**

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in **50+** metros across **28** countries on **6** continents. We've **3,500+** colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

**What we can offer**

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.


  • Field Service Technician

    vor 6 Monaten


    Frankfurt Am Main, Deutschland Cummins Vollzeit

    Diagnoses and completes less complex repairs to engines at the customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including...


  • Frankfurt Am Main, Deutschland BRUDERKOPF GmbH & Co. KG Vollzeit

    BRUDERKOPF - Dein Karrierewegbereiter Bei BRUDERKOPF ist es unsere Mission, talentierte Menschen wie Dich mit renommierten Unternehmen zu verbinden. Wir öffnen die Türen zu Karrieremöglichkeiten, die nicht nur berufliches Wachstum fördern, sondern auch persönliche Leidenschaften und Ziele ansprechen. Unser Klient - Ein Pionier in der...

  • Service Technician

    vor 3 Wochen


    Frankfurt am Main, Deutschland Ernest Gordon Recruitment Limited Vollzeit

    **Service Technician (Fire Protection)** **€**35,000 - €**45,000** + Training + Progression + Company Benefits + Company Bonus **Frankfurt, Germany** Are you a Service Technician or similar with a background in Fire Protection, Pump Engines or similar looking for a new and exciting role within a global company offering excellent training programs and...

  • Service Technician

    vor 8 Monaten


    Frankfurt am Main, Deutschland proAV Limited Vollzeit

    About The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Service Technician to be a key part of our team in Germany, representing proAV and working onsite at a variety of client sites. The main...


  • Frankfurt am Main, Deutschland Lucid Motors Vollzeit

    **Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...


  • Frankfurt Am Main, Deutschland FARO Technologies Vollzeit

    FARO ist ein führender Anbieter von mobiler 3D-Messtechnik. Wir stellen uns eine bessere, aufschlussreichere und leistungsfähigere Welt vor, die durch digitale 3D-Mittel und Messtechnologien realisiert wird. Von Anfang an haben wir unseren Kunden geholfen, bessere Entscheidungen zu treffen - und das mit unübertroffener Geschwindigkeit und Präzision. Wir...

  • Service Technician

    vor 1 Monat


    Frankfurt am Main, Deutschland CV-Library Vollzeit

    Service Technician (Fire Protection) €35,000 - €45,000 + Training + Progression + Company Benefits + Company Bonus Frankfurt, Germany Are you a Service Technician or similar with a background in Fire Protection, Pump Engines or similar looking for a new and exciting role within a global company offering excellent training programs and...


  • Frankfurt Am Main, Deutschland FARO Technology Vollzeit

    FARO ist ein führender Anbieter von mobiler 3D-Messtechnik. Wir stellen uns eine bessere, aufschlussreichere und leistungsfähigere Welt vor, die durch digitale 3D-Mittel und Messtechnologien realisiert wird. Von Anfang an haben wir unseren Kunden geholfen, bessere Entscheidungen zu treffen - und das mit unübertroffener Geschwindigkeit und Präzision. Wir...

  • Field Service Technician

    vor 2 Monaten


    Frankfurt am Main, Deutschland Locus Robotics Vollzeit

    Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency improvement over cart-picking operations, by empowering pickers to work collaboratively with our robots. All this is accomplished while integrating with the operator's Warehouse Management System,...


  • Frankfurt Am Main, Deutschland FARO Technologies Vollzeit

    FARO ist ein führender Anbieter von mobiler 3D-Messtechnik. Wir stellen uns eine bessere, aufschlussreichere und leistungsfähigere Welt vor, die durch digitale 3D-Mittel und Messtechnologien realisiert wird. Von Anfang an haben wir unseren Kunden geholfen, bessere Entscheidungen zu treffen - und das mit unübertroffener Geschwindigkeit und Präzision. Wir...

  • Field Service Technician

    vor 6 Monaten


    Frankfurt am Main, Deutschland Infoplus Technologies Vollzeit

    **Role**:Field Service Technician - Laptops/Desktop Support **Location**: Frankfurt, Germany **Core skillset**: - Good technical understanding and practical skills for standard PC hardware - Basic project management knowledge to assist project team - English and German speaking - Optional: understanding and knowledge of AV Conference...


  • Frankfurt am Main, Deutschland Enphase Energy Vollzeit

    Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...

  • Service Desk Technician

    vor 6 Monaten


    Frankfurt am Main, Deutschland Ґанзілла Vollzeit

    **ABOUT GUNZILLA GAMES**: Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid, in three metropolitan locations: Frankfurt, Germany (HQ); Kyiv, Ukraine; and London, UK. The company is...

  • Service Desk Technician

    vor 6 Monaten


    Frankfurt am Main, Deutschland Gunzilla Games Vollzeit

    **ABOUT GUNZILLA GAMES** Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid, in three metropolitan locations: Frankfurt, Germany (HQ); Kyiv, Ukraine; and London, UK. The company is...


  • Frankfurt am Main, Deutschland Equinix Vollzeit

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Service Desk Technician

    vor 6 Monaten


    Frankfurt am Main, Deutschland Gunzilla Games Vollzeit

    **ABOUT GUNZILLA GAMES**: Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid, in three metropolitan locations: Frankfurt, Germany (HQ); Kyiv, Ukraine; and London, UK. The company is...


  • Frankfurt Am Main, Deutschland Walter Herzog GmbH (PAC Group) Vollzeit

    As a **Customer Service Representative,** you are the connection between PAC and the customer. You are the first point of contact for the customer, and your main activities are creating quotations, bookings orders and manage the logistics between us and our customers. You will be in contact with our customers, freight forwarding, internal departments and...


  • Frankfurt am Main, Deutschland Lucid Motors Vollzeit

    **Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...


  • Frankfurt am Main, Deutschland Equinix Vollzeit

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Frankfurt am Main, Deutschland Global Switch Vollzeit

    **About the role** Are you passionate about customer service and building strong relationships? If so, you might be the perfect fit for our Customer Services Executive role at Global Switch. You will be responsible for delivering excellent customer service, resolving any issues that arise, and further enhancing customer relationships. You will be part of a...