Client Success Executive

Vor 7 Tagen

Berlin, Deutschland Lingual Consultancy Deutschland GmbH Vollzeit

Lingual Consultancy Deutschland (LC) is a language service provider with offices in Germany, France, Myanmar, United States and India. We service multiple industry verticals requiring customized solutions in translation & localisation, voice-over, subtitles, dubbing and other language related services. LC is one of the top companies providing language services in the industry with its pool of more than 10000 translators / interpreters / transcribers/ Voice artists across the globe.

In 2016, the company expanded its range of services by offering Dubbing, Voice-Over, Subtitling and Captioning under the trademark “DUBnSUB” which rapidly became a large part of the business, and now enjoys its own standing in the marketplace. DUBnSUB through its community of more than 2,000 voice-over artists and partner recording studios in 50 countries, offers a complete range of Voiceover and Dubbing services.

**Role and Responsibilities**:

- Handling and coordinating client’s projects starting from project receipt to the final delivery.
- Nurture and maintain healthy relationship with existing client through regular contact and order follow ups to get repeat business from them.
- Consult with clients to ascertain a full understanding of each potential opportunity.
- Think outside of the box and explore ways to maximize margin and profitability.
- Coordinate with clients and the Project Management team to ensure the full understanding of each project.
- Translation, editing, and proofreading of localization assets from English into your target language or vice-a-versa.
- Learning and working with basic translation tools i.e., CAT tools, Transcription Tools, Subtitling tools for effective execution of the projects.
- Manage past due payments and regular follow up with clients.
- Working on short term or long-term initiatives assigned by the reporting Manager.
- Any other responsibility assigned by the Reporting Manager.

**Skills/ Attributes**:

- Exceptional oral, written and interpersonal communication skills in both English and German.
- A degree in project management, translation studies or other experience in language, literature or linguistics.
- The ability to build strong relationships and positively influence clients and colleagues.
- Strong problem-solving ability.
- Good organisational and time-management skills and a desire to work with new and innovative technologies.
- Demonstrated ability to work effectively in teams; share responsibility for results, provide and accept feedback.
- Must be a self-starter and thrive on accepting responsibility and challenges.
- Is trustworthy, has discretion when handling confidential information. LC’s values align with your own.

To obtain more information on our company, please refer to the following website:
**Benefits**:

- Work from home opportunities
- Free drinks
- Company phone
- Additional holidays

**Job Types**: Full-time, Part-time

**Salary**: 22,000.00€ - 30,000.00€ per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- work: 2 years (preferred)

**Language**:

- German (high functioning) (preferred)
- English (high functioning) (preferred)

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