Project, Demand
vor 3 Wochen
Carglass® in Germany is a specialist in the repair and new installation of vehicle glass. In Germany, Carglass® employs around 2,100 people, of whom more than 1,600 are specially trained Carglass® fitters. Around 250 employees work at the head office in Cologne, and around 170 are employed at the Customer Contact Center (call center). The company handles around 1.2 million customer contacts per year and helps motorists throughout Germany, either in one of the 370 service centers or on the road with more than 240 mobile units.
Zur Unterstützung für den Bereich People suchen wir unbefristet und zum frühestmöglichen Zeitpunkt einen
- Project, Demand & Process Exellence Expert (m/w/d)
Deine Aufgaben:
- Als Project, Demand & Prozess Excellence Expert (m/w/d) steuerst Du die Entwicklung von mitarbeiterzentrierten Prozessen innerhalb des Unternehmens.-
- Zu Deinen Aufgaben gehört das Steuern von kurzfristigen Prozessoptimierungen sowie langfristige Digitalisierungs
- und Automatisierungsinitiativen. Dabei hast Du auch die Themen Robotic Process Automation und Process Mining im Blick.-
- Du bist verantwortlich für die Implementierung von prozessorientierter Erfolgsmessung mit KPIs hinsichtlich der Optimierung, Steuerung und Zielerreichung unserer HR-Prozesse.-
- In Deiner Funktion steuerst Du das „People Priorization Board“ (inkl. Perspektive des Business) für Projekt-Priorisierung und Demand Management.-
- Du erstellst (Bedarfs-)Analysen und Reports, die als Grundlage für die zukünftige Ausrichtung des Fachbereichs dienen sowie der Beobachtung der People Kunden und deren Bedarfe. Die sich daraus ergebenden Projekte werden von Dir koordiniert und geplant - teilweise in enger Zusammenarbeit mit dem internen PMO.Du bringst mit:
- Auf Basis eines abgeschlossenen wirtschaftswissenschaftlichen Studiums oder einer vergleichbaren Ausbildung bringst du mehrjährige Berufserfahrung in einer vergleichbaren Position bzw. in den gesuchten Aufgabenfeldern mit.-
- Du besitzt Fachkenntnisse in den Bereichen Projekt
- und Prozessmanagement (z.B. ITIL wünschenswert) und hast Kenntnisse in der Erstellung von Bedarfsanalysen & -konzepten.-
- Du hast Erfahrung mit der Einführung von HR-Softwarelösungen (HR-Suiten, Chat-Bots, digitale Personalakte etc.), insbesondere WORKDAY wünschenswert.-
- Du verfügst über sehr gute Beratungs-, Präsentations
- und Moderationsfähigkeiten.-
- Verhandlungssichere Englischkenntnisse in Wort und Schrift runden Dein Profil ab.Wir bieten Dir:
- Modernes Arbeitsumfeld: flache Hierarchien, Duz-Kultur, Mitarbeiterevents-
- Einstieg/ persönliche Entwicklung: Einarbeitungsprogramm, Aus
- und Weiterbildungsmöglichkeiten-
- Work Life Balance: attraktive Arbeitszeiten, Sabbatical, 30 Tage Urlaub-
- Well-Being: Vielzahl an Sport
- und Gesundheitsmaßnahmen, subventionierte Krankenzusatzversicherung, anlassbezogener Sonderurlaub-
- Sicherheit: sicherer Arbeitsplatz in einem innovativen, werte-orientierten, wachsenden Unternehmen, vermögenswirksame Leistungen, betriebliche Altersvorsorge-
- Social Responsibility: Notfallfond, Stiftung „Giving Back“, Spirit of BelronDu strebst einen Wechsel der Tätigkeit an? Dann bewirb Dich bitte direkt über unser Online-Bewerbungsformular.
Wir freuen uns auf Dich und Deine Bewerbung
Carglass GmbH
- Personalabteilung
- Godorfer Hauptstr. 175
- 50997 Köln
„Du möchtest Einblicke in die Carglass®-Arbeitswelt erhalten? Hier erfährst du mehr:“
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