Sales Operations Specialist
vor 6 Monaten
We are growing. Will you be part of our journey?
At instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU To continue our success story, we are expanding our sales team.
As Sales Operations Specialist (f/m/d) you are responsible for all sales data management. Keeping customer master data updated for all leads and accounts, building up account structures as well as keeping opportunity data up to date at any time in close cooperation with the opportunity owners, maintaining data consistency across all data bases and ensuring proper customer assignment in alignment with the sales management are forming key responsibilities for the Sales Operations Specialist. Yu will be the interface between the sales team, the sales controlling team, the analytics team and the IT team and owns the quality of all sales data, ensuring proper, consistent and meaningful reports at any time.
- **Data Management**: Maintain accurate records, databases, and customer information to ensure data is up-to-date for business decisions.
- **Reporting and Analysis**: Generate regular reports and analyses for management, highlighting performance, trends, and improvement areas.
- **Process Improvement**: Identify improvements to enhance efficiency and effectiveness of our data model.
- **Collaboration**: Work with other departments to ensure cohesive operations and alignment with overall business goals.
- **Customer Relationship Management**: Actively maintain and update CRM systems with customer interactions, feedback, and sales process updates to ensure a 360-degree view of customer activities.
- You have experience in sales operations, back office support, or a similar role.
- You are competent in data management across ERP and CRM system.
- You are proficient in CRM software and Microsoft Office Suite, especially Excel.
- You are proficient in multiple languages (DE, EN, FR).
- You have a Customer centric attitude, can-do spirit and Salesforce experience.
- You have strong analytical skills with attention to detail.
- You are an effective communicator (verbal and written) and have great interpersonal skills.
**What we offer**
- a dynamic environment in a fast-growing structure with a very flat hierarchy
- the opportunity to join a company at the cutting edge of its field
- a competitive salary with a fixed and variable component
- a laptop and a cell phone (Iphone or Samsung)
- 30 days paid vacation
At instagrid, we are deeply committed to equal employment opportunities as we believe in the power of diverse teams. We do not just accept diversity but actively search for the best talent regardless of gender, ethnical origin, age, religion, sexual orientation or place of origin. Working as a team, we treat each other with respect and value each other’s opinions to achieve our common goals.
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