Mitarbeiter Customer Support

vor 4 Monaten


Norderstedt, Deutschland Trotec GmbH Vollzeit

Trotec GmbH - ein Unternehmen der Dantherm Group
Die Dantherm Group hat sich mit Standorten und Produktionsstätten in Dänemark, Deutschland und Italien innerhalb der letzten Jahre zum führenden Anbieter für Climate solutions in Europa entwickelt. Maßgebend dafür sind Ihre knapp 1.000 Mitarbeitende, die täglich mit einem hohen Maß an Leidenschaft zum Unternehmenserfolg beitragen. Mit mobilen als auch stationären Geräten zur Beheizung, Entfeuchtung, Klimatisierung, Ventilation, Luftreinigung und Messung bietet die Dantherm Group Ihren Kunden Komplettlösungen aus einer Hand. Für den Standort Dantherm GmbH Norderstedt suchen wir zum nächstmöglichen Zeitpunkt in Vollzeit oder Teilzeit einen Mitarbeiter für die Telefonzentrale (m/w/d).

Aufgaben und Missionen
Telefonische Kundenbetreuung
Erfassen von Reparaturaufträgen
Erfassen von Kundenreklamationen mit Hilfe eines Ticketsystems
Unterstützung bei der Durchführung von Seminaren in der hauseigenen Solutions Academy
Schriftverkehr mit Kunden

Qualifikation und Qualitäten
Abgeschlossene kaufmännische Berufsausbildung mit Berufserfahrung
Sehr gute Deutschkenntnisse in Wort und Schrift; gute englische Sprachkenntnisse von Vorteil
Sicherer Umgang mit dem PC sowie den Anwendungen unter MS-Office und Outlook
Ausgeprägte Kunden
- und Serviceorientierung
Idealerweise erste Erfahrungen in einer vergleichbaren Tätigkeit
Eine offene, zielgerichtete Kommunikationsweise sowie ein freundliches Auftreten runden Ihr Profil ab

Das können Sie von uns erwarten
Gleitzeit
Kostenlose Parkplätze vor Ort und Anbindung an öffentliche Verkehrsmittel
Enge Zusammenarbeit mit anderen Abteilungen
Facettenreiche Aufgaben
Arbeiten in einem internationalen Markt
30 Tage Urlaub

Haben wir Ihr Interesse geweckt?

Dann gestalten Sie mit uns Ihre Zukunft und bewerben sich jetzt bei Trotec.
Senden Sie uns Ihre aussagekräftigen Bewerbungsunterlagen mit Lebenslauf und Zeugnissen. Vergessen Sie auch nicht uns Ihren frühestmöglichen Eintrittstermin und Ihre Gehaltsvorstellung mitzuteilen.
Wir freuen uns darauf, Sie kennenzulernen

Noch Fragen?

Wir freuen uns auf eine gemeinsame Zukunft.
- Alle personenbezogenen Bezeichnungen beziehen sich auf alle Geschlechter (m/w/d)



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