Credit Specialist de
vor 2 Monaten
Perform credit management and cash collection in the assigned area according to the Group Credit Policy in close collaboration with internal Shared Service Center Accounting (SSC), Customer Service, and Sales.
- Collect sums owed by the customers and ensure that any differences in accounts receivables are resolved in a timely manner in close collaboration with Sales, internal SSC, and Customer Service
- Act as first proactive customer contact in any customer request related to collection issues
- Ensure accurate customer clearing in close collaboration with the internal SSC
- Advise Customer Service in the creation and execution of credit and debit notes
- Monitor automatically sent dunning letters and ensure correct coordination with Customer Service, Sales, and customers
- Ensure Finance-related Customer Master Data is properly maintained
- Proactively trigger legal actions to resolve collection issues
- Assess customer credit information using an external insurance and credit data provider, calculate customer credit limits, define risk category, and ensure correct approval
- Release blocked orders based on credit availability and overdue amount and ensure approval according to authorization catalogue
- Act according to the Group Credit Policy
- Support accounts receivables related reporting on a monthly basis
- Align on payment plans with customers and ensure internal approval
- Continuously improve own area of responsibility and support related initiatives
- Educational background in Business, Economics, or Finance
- 3+ years of working experience in Accounting, Credit Management, or related area
- Experience in working in multinational matrix organization
- Strong service orientation and customer focus
- Persistent attitude and persuasive communication style
- Independent and reliable way of working with high attention to detail
- Good Excel skills and knowledge in MS-Office
- Knowledge of SAP FI or comparable ERP system
- Easily adapting to change and ambiguity
- Fluent in English written and spoken (B2 level or higher)