Monitoring & Control Operator (M/F/d)
vor 5 Monaten
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
**What you’ll do**
- You enjoy television & new technologies and want to help to ensure the availability of Sky Channels & Services on today's and tomorrow's distribution and device platforms
- Your job is the real-time monitoring of Sky Channels & Services, in particular the monitoring of Platinum content across all Sky distribution channels
- You'll continuously improve the Sky services and you'll support the creation of reports
- You'll take care of the communication of faults to/ from external providers as well as the communication with/ to Sky-internal departments involved
- You're co-responsible for handling the relevant processes (incident, change and service level management)
**What you’ll bring**
- You've experience in the OTT or Pay-TV environment as well as basic knowledge of TV technology
- Good communication skills, the ability to work independently and to work calmly even in stressful situations are among your strengths
- You'll bring good analytical and conceptual skills
- Service orientation and the ability to work in a team are a matter of course for you
- You're willing to work shifts and nights and to be on call (7 days/week)
- A confident handling of MS Office and very good German as well as good English skills round off your profile
Sky Deutschland GmbH
People & Organisation
Your Contact: Xenia Ehleiter
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