Head of Account Management
vor 7 Monaten
**Hi there Thanks for stopping by**
Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place
As a **Head of Account Management**, you manage a team of Account Managers who are responsible for welcoming customers onto our platform and being able to understand different customer needs, effectively communicating our value proposition, and build out a fully scoped solution for them to be successful.
**Please note that this role is based in Berlin, Germany**
**What you'll be responsible for**:
- Manage the overall pipeline of new and existing customers joining the platform.
- Collaborate with the Head of Direct Sales to ensure the handover process from deal to partnership is as smooth and effective as possible.
- Refine and optimize current processes including all tools used to connect and maintain customer relationships.
- Hire, coach, and develop a team of high performing Account Managers
- Develop each team member to increase adoption of the platform and payments across existing customers.
- Ensuring clear communications between the rest of the sales team - Collaborate with the team to ensure Setup checklists are completed and customers are handed over properly.
- Continue to grow the customer base through up
- and cross selling opportunities by looking at market opportunities and developing our team to effectively provide solutions to our existing customer base.
- Ensure the team exceeds its monthly MRR and KPI targets.
**And a little bit of....**
- Analyze sales forecasts, call volume and pipelines for overall team and individuals.
- Develop and hire team members for current and future opportunities.
- Listen to calls and demonstrations and provide feedback to the team.
- Creating new strategies to help grow revenue streams for the Account Management team
- Manage high level deals with large organizations as well as well known brands.
- Even better if you have, but not necessary:_
- Experience in selling in a SaaS environment
- Prior experience as an Account Manager with a track record of success
- Prior experience working in/with restaurants is a plus
We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try
**What's in it for you?**
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
and enjoy a range of benefits that'll keep you happy & healthy:
- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- Access to LinkedIn learning
- Volunteer day
LI-ED1
**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
-
Head of Account Management
Vor 5 Tagen
Berlin, Deutschland Acolad Vollzeit**Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.** **At Acolad, every position is key to our global growth: we know that we...
-
Head of Account Management
vor 7 Monaten
Berlin-Kreuzberg, Deutschland Comgy GmbH Vollzeit**JOIN US!** Unser schnell wachsendes SaaS-Unternehmen in der PropTech - und Energieeffizienzbranche sucht einen erfahrenen **Head of Account Management**, um unser Team motivierter Account Manager bei der Entwicklung, Bindung und dem Ausbau nachhaltiger Kundenbeziehungen zu unterstützen und ein außergewöhnliches Kundenerlebnis sicherzustellen. Als Head...
-
Head of Key Account Management
vor 7 Monaten
Berlin, Deutschland SRH Berlin University of Applied Sciences VollzeitSRH Berlin University of Applied Sciences **Head of Key Account Management (m/w/d)**: Berlin Die SRH Berlin University of Applied Sciences ist eine private, staatlich anerkannte und akkreditierte Hochschule mit Standorten in Berlin, Dresden und Hamburg. Sechs Schools vereinen modernes Management und Unternehmertum, Medien - und Kreativwirtschaft, Technik...
-
Head of Account Management
Vor 6 Tagen
Berlin, Deutschland Bolt Technology VollzeitWe're looking for an experienced **Head of Account Management** to lead our global team. Reporting to the Director of Bolt Business, you'll be responsible for developing and building our account management and client success function. You'll be a key member of the leadership team, steering the future of the business line. Bolt Business is growing fast, with...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Acolad VollzeitBerlin, Berlin, Germany - Sales and Account Management - Full-time **Description**: **Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Acolad Vollzeit**Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.** **At Acolad, every position is key to our global growth: we know that we...
-
Head of Account Management
vor 6 Monaten
Berlin, Deutschland Ray Sono AG VollzeitIn deiner Rolle als Head of Account Management & Growth (all genders) liegt dein Fokus darauf, neue und nachhaltige Geschäftsbeziehungen mit Bestandskunden auf - und auszubauen. Die Rolle gliedert sich in diese drei Tätigkeitsfelder auf: **Account Management & Up-/Cross-Selling**: - Zusammen mit der Geschäftsführung baust du interessante Kunden aus,...
-
Head of Account Management
vor 6 Monaten
Berlin-Friedrichshain, Deutschland Wolt Enterprises GmbH Vollzeit**About the Team** Our SMB AM team manage and own the partnerships with our top SMB partners in Germany. Together with the regional team leads who will report into this role, the team is responsible for fostering and maintaining the relationship with our merchants and paving the way for sustained growth together with them. **About the Role** As the Head...
-
Head of Account Management Dach
vor 7 Monaten
Berlin, Deutschland RTB House Vollzeit**Who We Are**: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Lightspeed VollzeitHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a Head of Account Management, you manage a team of Account Managers who are responsible for welcoming customers onto our platform and being able to understand different customer needs, effectively...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Lightspeed VollzeitHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a Head of Account Management, you manage a team of Account Managers who are responsible for welcoming customers onto our platform and being able to understand different customer needs, effectively...
-
Head of Key Account Management
vor 3 Wochen
Berlin, Deutschland Michael Page VollzeitHead of Key Account Management (m/w/d) - LEH / DiscountDu bist bereit für eine neue Herausforderung und möchtest in einer verantwortungsvollen Position bei einem internationalen Unternehmen aus der Getränkebranche arbeiten? Dazu zeichnest du dich durch deine langjährige Erfahrung im Key Account Management und dein Netzwerk im LEH aus? Dann ist jetzt die...
-
Head of Asset Management
Vor 2 Tagen
Berlin, Deutschland Macdonald & Company VollzeitOur International Residential Investment & Asset Manager headquarter in Berlin is actively growing their Asset Management team. **Responsibilities**: - Management of asset management in Germany with responsibility for the achievement of our goals - Cooperation with other head of in departments in our company, guiding of technical property management,...
-
Head of Account Management
vor 6 Monaten
Berlin, Deutschland Lightspeed VollzeitHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a Head of Account Management, you manage a team of Account Managers who are responsible for converting qualified leads, helping them understand, plan, and get the full Lightspeed solution. The team will...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Lightspeed Commerce Vollzeit**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a **Head of Account Management**, you manage a team of Account Managers who are responsible for welcoming customers onto our platform and being able to understand different customer needs,...
-
Head of Account Management
vor 7 Monaten
Berlin, Deutschland Lightspeed Commerce Vollzeit**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a **Head of Account Management**, you manage a team of Account Managers who are responsible for converting qualified leads, helping them understand, plan, and get the full Lightspeed solution. The...
-
Head of Account Management
Vor 4 Tagen
Berlin, Deutschland future demand GmbH Vollzeit**Deine Mission**: Wir suchen eine:n Head of Account Management (m/w/d) in Vollzeit, um unser Client Success Team auszubauen und die wachsende Zahl von Nutzern unseres Serivce zu unterstützen. Du bringst Erfahrung bei der Betreuung von B2B-Kunden mit. Außerdem bist du motiviert, den Ausbau eines jungen Unternehmens aktiv und enthusiastisch voranzutreiben...
-
Head of Account Management
vor 3 Monaten
Berlin, Deutschland Cardino VollzeitJoin Cardino, a German startup launched in 2022 that's making waves in the used EV market. By facilitating easier buying and selling of used electric vehicles, we're not just driving commerce but also propelling the energy transition toward sustainability. Our elite team hails from Berlin's startup scene with experience at **McKinsey, BCG, Rocket Internet,...
-
Head of Sales
vor 6 Monaten
Berlin, Deutschland JOIN Solutions AG VollzeitWir sind JOIN. Als führendes HR Tech Startup helfen wir mehr als 80.000 Unternehmen, schneller und einfacher passende Talente zu finden. Wir suchen einen erfahrenen und strategischen Head of Sales & Account Management, der unser Sales-Team in der DACH-Region leitet. Unser idealer Kandidat oder Kandidatin bringt eine nachgewiesene Erfolgsbilanz im Ausbau...
-
Head of Sales
vor 7 Monaten
Berlin, Deutschland JOIN VollzeitWir sind JOIN. Als führendes HR Tech Startup helfen wir mehr als 80.000 Unternehmen, schneller und einfacher passende Talente zu finden. Wir suchen einen erfahrenen und strategischen Head of Sales & Account Management, der unser Sales-Team in der DACH-Region leitet. Unser idealer Kandidat oder Kandidatin bringt eine nachgewiesene Erfolgsbilanz im Ausbau...
