Director Customer Center
vor 2 Wochen
A strong software background, series project management expertise until SOP and remarkable team management experience in the automotive industry and excellent organizational and communication skills make you the best fit for this strategic important role.
In close collaboration with a renowned German OEM and internal project teams you will bring two big series programs for TTTech Auto to great success Let us reach the future of platform software together. We invite you to share our mindgrowing culture in a valued, feel-good atmosphere and are looking forward to having a personal conversation with you soon
**Your Tasks**:
- Business responsibility for a distributed customer engagement team (Project managers and Field Application Engineers) to manage complex, safety critical automotive projects (e. g. Autonomous Driving ECUs)
- Maintain and develop the team to manage customer programs and local support for German OEM customer
- Establish a good customer relationship, act as first management escalation instance for customer programs and enable future growth of the business
- Overall technical and commercial project management including milestone planning, staff planning, risk and claim management
- Achieving clear and measurable project objectives within budget and time
- Setting up clear and effective project steering and reporting structures with all stakeholders (internal & external)
- Managing technical discussions and strategic decision-making
- Resolving challenges and issues, and supporting the teams throughout the project lifecycle
**Your Profile**:
- Experience in managing diverse and geographically distributed teams
- At least 3 years of management experience in a customer facing role
- Proven experience in management of large-scale automotive software development programs - ideally for German OEMs
- Fundamental automotive industry knowledge
- Strong business development and leadership skills
- Profound understanding of software development life cycle (incl. architectures, processes, etc.)
- Knowledge in automotive quality and safety standards (ASPICE, ISO 26262)
- Proactive personality with excellent communication skills
- High customer orientation on an executive level
- Excellent command English, German is an advantage
**Our Offer**:
- Exciting work environment - be part of future high-tech innovations and cutting-edge technologies
- We are a team - flat hierarchies, open door policy, communication at eye level and hands-on mentality
- Technical Expertise - work among fellow technical experts and minds that will inspire you
- Flexible working arrangements - tailor your work according to your personal needs
- Trust & responsibility - turn your ideas into reality from day one and have a real impact on megatrends shaping the future
- Diversity & equal opportunities - our team consists of people from over 60 countries, speaking 100 different languages. Diversity and inclusion are in our DNA
As of today, TTTech Group employs more than 2,300 people in 14 locations worldwide. TTTech Auto, as part of TTTech Group, consists of more than 1,100 employees in 9 locations worldwide. Join our pioneering team and become part of our fascinating projects. You will find it #mindgrowing
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