Technical Support Specialist

vor 7 Monaten


Hamburg, Deutschland Digital People GmbH Vollzeit

Technical Support
- Kunden Support
- Level 1 & 2

**Unser Kunde**

Für unseren Kunden, einen Anbieter von Self-Service-Technologien im Automotive-Bereich, suchen wir zum nächstmöglichen Zeitpunkt einen Technical Support Specialist (m/w/d) in Hamburg und Umgebung (Home-Office).
- **Aufgaben**
- Reaktiver Support auf Level 1 und 2 sowie schnelle Reaktion, wenn Fragen von den Kunden eintreffen
- Zusammenarbeit mit Level 3, wenn erforderlich
- Proaktive Identifizierung von Themen und Mustern, die für zukünftige Helpdesk-Artikel geeignet sind
- Erstellen von Produktführungen zur Ermöglichung automatisierter Unterstützung
- Aktualisierung von Dokumentationen und Prozessen in relevanten Bereichen
- Verwaltung von Übersetzungsfeedback
- Navigation durch mehrere Computeranwendungen
- Hardware-Reparaturen vor Ort, wenn erforderlich

**Anforderungen**
- Fähigkeiten im Technische Support
- und Fehlerbehebung
- Analytische Fähigkeiten zur Identifizierung technischer Probleme und Bereitstellung von Lösungen
- Kundensupport-Fähigkeiten zur effektiven und zeitnahen Unterstützung von Kunden, um Kundenzufriedenheit zu gewährleisten
- Ausgezeichnete Kommunikationsfähigkeiten, sowohl verbal als auch schriftlich, in Deutsch und Englisch (Weitere Sprachen sind von Vorteil)
- Erfahrung in der Fehlerbehebung von Hardware
- und Softwareproblemen
- Fähigkeit zur selbstständigen sowie Remote-Arbeit Erfahrung mit Intercom ist von Vorteil
- Relevante technische Zertifizierungen wie CompTIA A+, Network+ oder Microsoft Certified Systems Engineer (MCSE) sind von Vorteil
- Führerschein erforderlich

**Kontakt**
- Faye Kleinwort
- Digital People GmbH



  • Hamburg, Deutschland Wallee Vollzeit

    **Technical Support Specialist 60% - 100%**: Wallee is one of the most innovative fintechs in the field of payment and payment processing. We offer you the opportunity to work in a start-up in an international and agile environment. Wallee AG creates software components for payment processing in e-commerce and retail. Our customers and partners include...


  • Hamburg, Deutschland Wärtsilä Vollzeit

    **Technical Support Specialist**: Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our...


  • Hamburg, Hamburg, Deutschland Helm Specialist Recruitment Vollzeit

    We are seeking a highly skilled Technical Superintendent to join our team at Helm Specialist Recruitment.The successful candidate will be responsible for the technical operation and management of assigned tanker vessels, working closely with our ship management client to ensure efficient and effective operations.Key responsibilities will include:Managing the...


  • Hamburg, Hamburg, Deutschland Helm Specialist Recruitment Vollzeit

    We at Helm Specialist Recruitment are seeking a highly skilled Technical Superintendent - Tankers to join our team in Hamburg. Our esteemed client, a renowned ship management company, requires a candidate with expertise in the technical operation and management of assigned tanker vessels. Key responsibilities will include ensuring the vessels meet regulatory...


  • Hamburg, Hamburg, Deutschland Emerson Vollzeit

    Company Overview: Emerson is a leading provider of technology and engineering solutions for the industrial automation sector. Our company is committed to delivering innovative products and services that help our customers achieve their goals.Salary: The estimated annual salary for this position is $80,000-$110,000, depending on location and experience.Job...

  • Technical Support

    vor 7 Monaten


    Hamburg, Deutschland Zealous Consultancy Vollzeit

    **Important Note: German at a native level both spoken and written is essential for this role** **The role is Hybrid (2 to 3 days in the office)** Our Client based in Hamburg is looking for a Technical support Engineer. They enable a internet connection for a wide range of IoT devices - from smart washing machines to connected cars. Join the team and grow...


  • Hamburg, Deutschland DIGITEC Financial Technologies and Services GmbH Vollzeit

    **Your role and responsibilities**: DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions. As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks. In the role of...

  • Technical Specialist

    vor 3 Wochen


    Hamburg, Deutschland Apple Vollzeit

    **Summary** Posted: Dec 3, 2024 Role Number**:114438207** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do...


  • Hamburg, Deutschland Accurat Gesellschaft für Personaldienstleistungen mbH - Hamburg Vollzeit

    **Technical Costumer Service Specialist (m/w/d)** **Zweck und Ziel der Stelle** Für unseren renommierten Kunden mit Sitz in **Hamburg-Wandsbek **suchen wir Sie als **Technical **Costumer Service Specialist, Order Processing (m/w/d) **im Rahmen der Direktvermittlung. Neben dem kollegialen Arbeitsklima werden den Mitarbeitern zahlreiche Benefits sowie...


  • Hamburg, Deutschland Lloyd's Register Vollzeit

    What we’re looking for The role is for the position of Power Generation Specialist within our Technical Directorate team to support of the development of LR’s Rules and Regulations for the design and construction of ships and offshore installations and associated products and services. Whilst the Technical Directorate team is largely based at the...


  • Hamburg, Deutschland Sybex Support Services Vollzeit

    Exp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. - Excellent customer service and communicationskills including providing VIP support - Experience...

  • Technical Support

    vor 6 Monaten


    Hamburg, Deutschland Zealous Consultancy Vollzeit

    Our Client based in Hamburg is looking for a Technical support Engineer. They enable a internet connection for a wide range of IoT devices - from smart washing machines to connected cars. Join the team and grow your career. **You must have a good level at least B2 in both English and German. The role is hybrid.** **Your mission** Are you a problem solver...


  • Hamburg, Hamburg, Deutschland Helm Specialist Recruitment Vollzeit

    We are excited to offer a Technical Superintendent - Tankers opportunity based in Hamburg. Our esteemed ship management client seeks an exceptional professional for the technical operation and management of assigned tanker vessels.Key Responsibilities:Ensure the safe and efficient technical operation of tanker vesselsOversee the maintenance and repair of...

  • Technical Support

    vor 7 Monaten


    Hamburg, Deutschland DEDIENNE AEROSPACE Vollzeit

    **CONTEXT** Reporting to the Customer Service Manager, as a technical support & buyer, you will guarantee the availability of spare parts for the team of Customer Service technicians by purchasing products/mechanical sub-contracting services on the best terms, considering technical and commercial objectives and the normative and regulatory requirements...


  • Hamburg, Deutschland Wärtsilä Vollzeit

    **Team Lead Global Technical Support**: Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to...

  • HR Support Specialist

    vor 4 Wochen


    Hamburg, Hamburg, Deutschland Revvity Vollzeit

    About RevvityWe are a dynamic organization seeking an HR Support Specialist to join our team in Hamburg, Germany.


  • Hamburg, Hamburg, Deutschland Plug Power Vollzeit

    Job Summary We are seeking a skilled Technical Service Specialist for Plant and Equipment Maintenance to join our team at Plug Power, Inc. in Duisburg, Germany. As a Technical Service Specialist, you will play a critical role in the maintenance, repair, and commissioning of plant and equipment systems. This is a full-time (hourly) position that requires...


  • Hamburg, Hamburg, Deutschland Panasonic Business Support Europe GmbH Vollzeit

    Job SummaryWe are seeking an experienced Senior IT Compliance Specialist to join our team at Panasonic Business Support Europe GmbH.


  • Hamburg, Hamburg, Deutschland RINA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Marine Technical Specialist to join our team in Hamburg, Germany. As a key member of our Marine North Europe Region Division, you will play a vital role in contributing to maritime safety, compliance, and excellence.Job SummaryThe successful candidate will be responsible for performing routine inspections,...


  • Hamburg, Hamburg, Deutschland Helm Specialist Recruitment Vollzeit

    We at Helm Specialist Recruitment are looking for a highly experienced Senior Tanker Operations Manager to join our team in Hamburg.This exciting opportunity will see you take on responsibility for the technical operation and management of assigned tanker vessels.As a key member of our Ship Management Team, you will work closely with senior ships staff to...