Technical Support Specialist

Vor 4 Tagen


Hamburg, Hamburg, Deutschland Emerson Vollzeit
Company Overview:
Emerson is a leading provider of technology and engineering solutions for the industrial automation sector. Our company is committed to delivering innovative products and services that help our customers achieve their goals.

Salary: The estimated annual salary for this position is $80,000-$110,000, depending on location and experience.

Job Description:
As a Service Engineer at Emerson, you will be responsible for performing system maintenance, performance evaluations, and technical support for our customers. This includes conducting system acceptance tests, installations, commissioning, training, fault analysis, and rectification work. You will also assist in modernization studies, hardware and software upgrades, and modifications.

Key Responsibilities:
  • Perform system maintenance, performance evaluations, and technical support for customers.
  • Conduct system acceptance tests, installations, commissioning, training, fault analysis, and rectification work.
  • Assist in modernization studies, hardware and software upgrades, and modifications.
  • Provide emergency call-out services for customers.
  • Communicate customer satisfaction and support issues to management.


Required Skills and Qualifications:
To be successful in this role, you will need:
  • Completed technical studies in an engineering field.
  • Relevant experience in an engineering or service position.
  • Good communication skills in German and English.
  • Valid car driver's license and willingness to travel.


Benefits:
We offer a supportive and rewarding work environment, work-life balance, and opportunities for growth and development. We provide competitive benefits, flexible work arrangements, and a global volunteer program for our employees.

Our Offer:
As a Service Engineer at Emerson, you will have the opportunity to work with cutting-edge technology and develop your skills in a dynamic and supportive team. We are committed to helping our employees grow and succeed in their careers.

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