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Customer Service Representative

vor 3 Monaten


Frankfurt am Main, Deutschland Anker Innovations Vollzeit

**Responsibilities**:
Collecting and analyzing customer feedback to solve customers' issues and improve the products at a technical level.

Writing pre-sales and after-sales standard FAQ documents (for internal and external customers), maintenance manuals, technical support manuals, etc.

Working closely with the sales team to ensure the successful closure of the sales process.

**Requirements**:
Fluent German listening, speaking, reading, and writing skills, German as a working language. English and Chinses language skills are a plus.

Experience in the service industry & solar field is preferred. Excellent fresh graduates are encouraged to submit.

Complete technical training and further training as an electrical engineer or technologist. Being trained as a factory mechanic or electrical engineer is a plus.

Excellent communication skill and customer orientation.

Familiar with basic office software.

Art der Stelle: Vollzeit

Gehalt: 30.000,00€ - 50.000,00€ pro Jahr

Arbeitszeiten:

- Montag bis Freitag

Arbeitsort: Ein Arbeitsort