Bc Service Specialist

Vor 3 Tagen

Wiesbaden, Deutschland Bank of America Vollzeit

Requisition #1960

Must be available to start 01/01/2025

**Male/Female/Diverse***

**M/F/D**
PRINCIPAL ACCOUNTABILITIES
Position responsibilities extend to mastering and carrying out a standard range of service assignments as specified below.

I. General Tasks and Skills
- Provide qualified service to customers by identifying financial needs and offering solutions from a range of standard products and services.
- Provide financial services within assigned authority limit including, but not limited to, cashing checks, accepting individual deposits, buying and selling local and foreign currency, selling financial papers, processing local bill payments.
- Maintain adequate supply of cash to meet business needs while complying with standard limits, and accurately balance cash holdings daily.
- Complete transactions initiated by other sections/departments by paying out loans, processing wire transfers and accepting loan payments.
- Process Night Depository containers and Subject to Count deposits on an as needed basis.
- Assist with the preparation and maintenance of Night Depository agreements and accountability of ND containers.
- Process organizational transactions on an as needed basis.
- Perform ATM servicing and replenishment
- Assist as dual control member when servicing ATM machines, processing incoming and outgoing cash shipments or transporting cash requiring military or security police support.
- May be required to open and close banking center business day.
- Assist with conducting Key & Combination and Financial Paper inventories.
- May perform overrides and transaction reversals.
- Perform cash counts.
- Assist in cash drawer difference resolution.
- Open and close accounts (i.e. Checking and Savings Accounts and Certificates of Deposit) for authorized individuals.
- Open and close accounts (i.e. Check and Savings Accounts) for organizational customers.
- Initiate and cancel account services (i.e. ATM Cards, checking to savings transfers).
- Perform account maintenance tasks for individual accountholders and organizational accounts (i.e. Account Life Extensions, Stop Payments, local bill pay recalls).
- Assist customers in enrolling and conducting Online Banking, and with Mobile Banking questions.
- Prepare deceased customer and removal of joint accountholder documentation for review and approval.
- Handle routing customer inquiries.
- Assist in end of day reports printing and filing.
- Reconcile Financial Paper Working Stock log and compare with Printed Checks Report.
- Perform delinquent account follow-up and prepare Potential Loss Account (PLA) documents.
- Action monthly reports, i.e. DEROS REPORT, as assigned.
- Review and approve wire transfers within authority limit.
- Acquire basic knowledge of dormant account handling.
- Utilize the Relationship Building Notes (RBN) to build rapport with the customer and uncover needs.
- Assist in the accurate and professional maintenance of logs and binders.
- Conduct work station reviews to ensure the proper removal and storage of cash, monetary instruments, and confidential and proprietary documents.
- Assist with preparing incoming and outgoing mail (i.e. APO, Registered, DHL) for shipment.
- Assist with records retention.
- May act as new hire associate coach for the range of service assignments.
- Remain up-to-date on policy and procedure changes and provide guidance to less experienced associates.
- Perform other reasonable duties as assigned.

II. Security
- Adhere to and assist in coaching new associates on:
- Work station security, robbery, and bomb threat procedures.
- Protection of confidential and proprietary information.
- Importance of reporting risk when identified.
- Protection of entrusted keys, combinations and codes.
- Fraud prevention, anti-money laundering policy and procedures and any other regulatory compliance policies/procedures.
- Assist with the performance of monthly alarm component testing.

III. Service Delivery
- Possess a thorough knowledge of Bank’s products and services.
- Recognize and utilize referral opportunities.
- Perform all customer transactions in a professional manner to build customer confidence and trust.
- Act as Lobby Leader.
- Assist with Newcomers, Reintegration and Pre-deployment briefings.
- Prepare and participate in Community involvement activities.

Required skills:

- Successfully complete all BCSS training
- One year of Community Bank experience and can perform successfully all BCSS responsibilities
- Skilled at and/or aptitude for assessing customer needs, providing applicable solutions/recommendations and building customer relationships based on mutual trust to optimize service opportunities to new and existing customers
- Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to
- face environment
- Engage with customers; effectively communicate and overcome objections
- Demonstrate abilit

  • Bc Service Coordinator-wiesbaden Hainerberg

    vor 6 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    Requisition #1837 **INTERNALS ONLY** **M/F/d** (male/female/diverse)** PRINCIPAL ACCOUNTABILITIES Support the BC Operations Supervisor and/or BCM in leading and developing BC Service Specialists by providing technical supervisory guidance to ensure qualified service is provided to customers by identifying needs and offering solutions from a range of...

  • Bc Service Coordinator

    vor 5 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    Requisition #1815 - **THIS POSITION IS FOR INTERNALS ONLY** Banking Center Service Coordinator - (16101) - TG6 PRINCIPAL ACCOUNTABILITIES Support the BC Operations Supervisor and/or BCM in leading and developing BC Service Specialists by providing technical supervisory guidance to ensure qualified service is provided to customers by identifying needs and...

  • Bc Service Coordinator

    vor 5 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    Requisition #1672Banking Center Service Coordinator - (16101) - TG6 - PRINCIPAL ACCOUNTABILITIES - Support the BC Operations Supervisor and/or BCM in leading and developing BC Service Specialists by providing technical supervisory guidance to ensure qualified service is provided to customers by identifying needs and offering solutions from a range of...

  • Bc Service Coordinator

    vor 3 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    Requisition #1908 **INTERNALS ONLY** **M/F/D** (Male/Female/Diverse)** PRINCIPAL ACCOUNTABILITIES Support the BC Operations Supervisor and/or BCM in leading and developing BC Service Specialists by providing technical supervisory guidance to ensure qualified service is provided to customers by identifying needs and offering solutions from a range of...

  • Bc Service Coordinator-wiesbaden Hainerberg

    vor 6 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    Requisition # **INTERNALS ONLY** - PRINCIPAL ACCOUNTABILITIES Support the BC Operations Supervisor and/or BCM in leading and developing BC Service Specialists by providing technical supervisory guidance to ensure qualified service is provided to customers by identifying needs and offering solutions from a range of standard products and services, while...

  • Bc Svc. Specialist

    vor 3 Monaten

    Wiesbaden, Deutschland Bank of America Vollzeit

    -Requisition #1909 **INTERNAL ONLY** **Banking Center Service Specialist at Wiesbaden (Clay Kaserne) Banking Center (Germany), Part-Time 35 hours weekly. **M/F/D** **Male/Female/Diverse** PRINCIPAL ACCOUNTABILITIES Position responsibilities extend to mastering and carrying out a standard range of service assignments as specified below. I. General Tasks...

  • Export Specialist

    vor 5 Monaten

    Wiesbaden, Deutschland Hays Vollzeit

    **Export Specialist / Customer Sales & Service Representative** (m/w/d) **Anstellung bei der Hays Professional Solutions GmbH** **Großraum Wiesbaden** **Startdatum: sofort** Referenznummer: 730248/1 **Bewerbung starten** **Ihre Aufgaben**: - Sie agieren als Service-Ansprechpartner für Kunden, Länderbüros und Vertriebsorganisationen für 5...

  • IT Support Specialist with a Focus on Technical Expertise

    vor 22 Stunden

    Wiesbaden, Hessen, Deutschland MEWA Textil-Service SE & CO. Management OHG Vollzeit

    Mewa Textil-Service SE & Co. Management OHG is a leading provider of textile management services in Europe, known for its commitment to quality and customer satisfaction.Job Description:We are seeking an IT Support Specialist with strong technical expertise to join our team in Wiesbaden. As an IT Support Specialist, you will be responsible for providing...

  • Technical Support Service Specialist

    vor 6 Monaten

    Wiesbaden, Deutschland SOSi Vollzeit

    **Overview**: - The SOSi team is growing in Europe, and we are looking for talented and dedicated - **Technical Support Service Specialists **to support an IT program based in Wiesbaden, Germany. SOSi is a family-owned government contractor with a long history of providing technical solutions to customers performing challenging missions.**Responsibilities...

  • Customer Service Specialist

    vor 6 Monaten

    Wiesbaden, Deutschland NOBILIS Group GmbH Vollzeit

    **Über uns, die NOBILIS GROUP GmbH**: Die NOBILIS GROUP GmbH ist der führende, konzernunabhängige und inhabergeführte Beauty Distributeur in der DACH-Region und agiert seit über 30 Jahren erfolgreich im Markt. Das Unternehmen setzt auf zukunftsorientiertes Wachstum in allen Segmenten, ist ein wichtiger Impulsgeber im Markt und genießt auch...

  • Export Specialist

    vor 5 Monaten

    Wiesbaden, Deutschland Abbott Laboratories Vollzeit

    **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and...

  • Customer Service Specialist

    vor 6 Monaten

    Wiesbaden, Deutschland Mitsubishi Chemical Vollzeit

    Customer Service Specialist (m/w/d) - hybrid Mitsubishi Chemical Group Corporation - ist einer der führenden Anbieter für innovative chemiebasierte Lösungen. Wir setzen auf Materialien und Produkte, die Werte schaffen und den Alltag bereichern. Mit unserer führenden Expertise in der Materialwissenschaft prägen wir Branchen wie Mobility, Digital,...

  • Service Sales Specialist

    vor 6 Monaten

    Wiesbaden, Deutschland Bio-techne Vollzeit

    Bio-Techne is committed to delivering excellent service across the business, and every employee has a part to play in enabling us to achieve this. This position will hold responsibility for nurturing and supporting existing business throughout EMEA for the Bio-Techne Portfolio. In this position you will be expected to maintain an extremely high level of...

  • Information Technology Specialist

    vor 6 Monaten

    Wiesbaden, Deutschland U.S. Army Cyber Command Vollzeit

    **Duties**: - Serves as a Datacenter Support Specialist in the Network Management Branch, Regional Cyber Center-Europe (RCC-E). - Works as part of a team consisting of 4 to 6 GS-12, GS-13 Contactor and Military team members in operations and maintenance of datacenter infrastructure. - Serves as a member of a team dedicated to providing management of the...

  • Personnel Security Specialist

    vor 5 Monaten

    Wiesbaden, Deutschland SOSi Vollzeit

    **Overview** SOSi is seeking a Personnel Security Specialist to join a large intelligence technical support services program in Europe. The Security Specialist supports the Security Manager including developing, evaluating, maintaining, and/or operating systems, policies, devices, procedures and methods used for the process of security clearances throughout...

  • Personnel Security Specialist

    vor 5 Monaten

    Wiesbaden, Deutschland SOSi Vollzeit

    **Overview** SOSi is seeking a Personnel Security Specialist to join a large intelligence technical support services program in Europe. The Security Specialist supports the Security Manager including developing, evaluating, maintaining, and/or operating systems, policies, devices, procedures and methods used for the process of security clearances throughout...

  • Air Traffic Operations Specialist

    vor 2 Wochen

    Wiesbaden, Hessen, Deutschland U.S. Army Europe and Africa Vollzeit

    Air Traffic Operations SpecialistWe are seeking a highly skilled Air Traffic Operations Specialist to join our team at U.S. Army Europe and Africa. As an Air Traffic Operations Specialist, you will be responsible for ensuring the safe and efficient movement of air traffic in the European theater.About the JobThis is a full-time position that requires working...

  • Family Advocacy Program

    vor 5 Monaten

    Wiesbaden, Deutschland French Consulting Vollzeit

    **We are looking for Family Advocacy Program (FAP) Specialist to join our Team at**: **Wiesbaden Garrison, Germany**: **JOB OPENING** - Title: Family Advocacy Program (FAP) Specialist - Location: Wiesbaden Garrison, Germany - Start Date: Immediately - Job-Type: Part-Time on Call (PTOC) **SUMMARY** The FAP Specialist shall provide Family Advocacy services...

  • Operations Specialist

    vor 3 Wochen

    Wiesbaden, Deutschland Aareal Bank AG Vollzeit

    Du hast als IT-Ass eine Affinität zu Verzeichnisdiensten und bist in der IT-Sicherheit zu Hause? Gleichzeitig punktest du auf persönlicher Ebene mit einer hohen Problemlösungskompetenz und Lernbereitschaft, gepaart mit jeder Menge Teamgeist und Kommunikationstalent? Wenn du zusätzlich mit einem ausgeprägten technischen Verständnis glänzt, sagen wir:...

  • Operations Specialist

    vor 3 Wochen

    Wiesbaden, Deutschland Aareal Bank AG Vollzeit

    Du hast als IT-Ass eine Affinität zu Verzeichnisdiensten und bist in der IT-Sicherheit zu Hause? Gleichzeitig punktest du auf persönlicher Ebene mit einer hohen Problemlösungskompetenz und Lernbereitschaft, gepaart mit jeder Menge Teamgeist und Kommunikationstalent? Wenn du zusätzlich mit einem ausgeprägten technischen Verständnis glänzt, sagen wir:...