Director Customer Expansion M/w/d Saas

vor 7 Monaten

Munich, Deutschland ATOSS Software AG Vollzeit

**RESPONSIBILITES**:

- Lead, mentor, and continuously develop a team of 20 (key) account managers across DACH to effectively manage and grow key accounts
- Develop and implement scalable strategic plans to maximize upselling and cross-selling opportunities within our existing customer base
- Identify and pursue opportunities for geographical expansion within the customer portfolio, strategically targeting new markets for growth.
- Cultivate strong relationships with key stakeholders at client organizations to understand their evolving needs and align our solutions accordingly.
- Collaborate closely with Sales, Product Development, Customer Success and Marketing teams to ensure alignment of (key) account strategies with overall company objectives.
- Analyze market trends, competitor activities, and customer feedback to continually refine and enhance our key account management strategies

**SKILLS**:

- Minimum of 5-8 years of proven leadership experience, in high-performing B2B SaaS organization, ideally with sales and customer success experience
- Strategic thinker proficient in crafting and executing management plans for both ATOSS' tier 1 key accounts and broader tier 2 client base
- Excellent communication skills, adept at building rapport and negotiating with senior-level executives
- Track record of revenue growth through upselling, cross-selling, and expanding the customer base on an international scale
- Analytical mindset, capable of leveraging data for informed decision-making and driving business outcomes
- Strong sense of responsibility and accountability
- Willingness to travel within DACH

  • [test] B2B Saas Customer Success Specialist

    vor 7 Monaten

    Munich, Deutschland [Test] Jobstream Company Vollzeit

    **Company description**: Join an innovative and rapidly growing B2B SaaS company that is revolutionizing the way businesses in the DACH region manage their operations. At example GmbH, we are dedicated to providing cutting-edge software solutions that empower organizations to streamline their processes, increase productivity, and drive sustainable growth....

  • Director Customer Success Engineering

    vor 1 Woche

    Munich, Deutschland LeanIX GmbH Vollzeit

    LeanIX is growing rapidly and seeking a Director Customer Success Engineering (f/m/d). Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. As a Director CSE, you are part of our global Customer Success leadership. You support the...

  • Director Customer Success Engineering

    Vor 7 Tagen

    Munich, Deutschland LeanIX GmbH Vollzeit

    LeanIX is growing rapidly and seeking a Director Customer Success Engineering (f/m/d). Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. As a Director CSE, you are part of our global Customer Success leadership. You support the...

  • Director of Customer Success

    Vor 3 Tagen

    Munich, Deutschland Usercentrics GmbH Vollzeit

    **Location**: Hybrid in Munich **JOIN OUR #1-RANKED DATA PRIVACY COMPANY**: We're looking for a Director of Customer Success (CSM) who makes sure that our Customer Success Team with 8 team members has the knowledge, data, processes and tools in place to provide the best service and advice to CSM owned customers. And therefore actively improves retention and...

  • Director Customer Success Engineering

    Vor 7 Tagen

    Munich, Deutschland LeanIX GmbH Vollzeit

    LeanIX is growing rapidly and seeking a Director Customer Success Engineering (f/m/d). Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. As a Director CSE, you are part of our global Customer Success leadership. You support the...

  • Director Customer Experience

    Vor 6 Tagen

    Munich, Deutschland Workpath GmbH Vollzeit

    At Workpath, we are on a mission to shape the future of work. With our Outcome Management Platform, we enable enterprises like SAP, Bosch and DB Schenker to execute their strategies more effectively by centering teams, projects and metrics around shared outcomes. After raising more than €15M we are growing faster than ever and are looking for great talent...

  • Director Customer Experience

    Vor 7 Tagen

    Munich, Deutschland Workpath Vollzeit

    At Workpath, we are on a mission to shape the future of work. With our Outcome Management Platform, we enable enterprises like SAP, Bosch and DB Schenker to execute their strategies more effectively by centering teams, projects and metrics around shared outcomes. After raising more than €15M we are growing faster than ever and are looking for great talent...

  • Marketing Director for International Expansion

    vor 1 Monat

    Munich, Bayern, Deutschland Cherry Ventures Vollzeit

    Unlock Global Growth with Our Marketing TeamWe are seeking a seasoned Marketing Director for International Expansion to spearhead our global marketing efforts. Based in Munich, you will lead our international marketing team to boost awareness and accelerate growth in key markets (DE, ES, IT, FR, NL). You will manage cross-channel initiatives spanning social...

  • EU Sales Director/Managing Director

    vor 1 Monat

    Munich, Bayern, Deutschland Animato Electronics Germany GmbH Vollzeit

    Animato Electronics Germany GmbH, a leading semiconductor company within the 3PEAK Group, is expanding its European operations. We are seeking an exceptional Sales Director/Managing Director to spearhead our market expansion in the EU.About the CompanyWe are a fast-growing, research-driven organization committed to developing high-performance, high-quality,...

  • Senior Customer Success Manager SaaS

    vor 4 Wochen

    Munich, Deutschland InLoox GmbH Vollzeit

    InLoox entwickelt innovative SaaS-Lösungen für unternehmensweites Projektmanagement, Produktivität und Zusammenarbeit. InLoox ist bei 15 Prozent der DAX-Unternehmen und bei mehr als 60.000 Anwendern auf fünf Kontinenten und in über 60 Ländern im Einsatz. Zu den Kunden von InLoox zählen unter anderem AOK plus, AVIS, Canon, Charité Berlin, Deutsches...

  • Director, Customer Value

    vor 8 Monaten

    Munich, Deutschland Adobe Vollzeit

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Director of Customer Success

    Vor 7 Tagen

    Munich, Deutschland Apaleo Vollzeit

    We are Apaleo! Apaleo's property management platform empowers accommodation providers to create unique digital guest & staff experiences by combining their preferred technologies. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue. Are you up for the challenge? We're looking...

  • SaaS-Experte für Kundenbindung und Lösungsarchitektur

    Vor 6 Tagen

    Munich, Bayern, Deutschland Convercus Vollzeit

    Über unsConvercus ist ein innovatives B2B-SaaS-Unternehmen mit Sitz in Deutschland, das Unternehmen dabei unterstützt, die Treue und das Engagement der Endkunden auf ein neues Level zu heben.Wir arbeiten eng mit führenden europäischen Unternehmen zusammen und helfen deren Marketing-, Product- und IT-Teams, innovative Belohnungs- und...

  • Director Customer Service Excellence

    vor 1 Woche

    Munich, Deutschland SIXT Germany Vollzeit

    Stellenbeschreibung Bei SIXT wollen wir jeden Tag personalisierte, flexible und grenzenlose Mobilität anbieten und damit eine echte Alternative zum eigenen Auto schaffen. Neben Premium-Fahrzeugen bieten wir auch Premium-Service. Als Director Customer Service Excellence (m/w/d) identifizierst Du Anforderungen unserer Kundinnen und Kunden und sorgst für...

  • Director Customer Service Excellence

    vor 1 Woche

    Munich, Deutschland SIXT Germany Vollzeit

    Bei SIXT wollen wir jeden Tag personalisierte, flexible und grenzenlose Mobilität anbieten und damit eine echte Alternative zum eigenen Auto schaffen. Neben Premium-Fahrzeugen bieten wir auch Premium-Service. Als Director Customer Service Excellence (m/w/d) identifizierst Du Anforderungen unserer Kundinnen und Kunden und sorgst für eine stetige...

  • Partner Sales Director

    vor 7 Monaten

    Munich, Deutschland Apptio Vollzeit

    Overview: **Apptio, an IBM company, is the leading technology spend and value management software provider. Its AI-powered data insights empower leaders to make smarter financial and operational decisions. A pioneer and category leader in Technology Business Management (TBM) and FinOps, Apptio works with thousands of customers, partners, and community...

  • Director B2B Business Solutions

    vor 6 Monaten

    Munich, Deutschland Outdooractive AG Vollzeit

    **Immenstadt, Deutschland**: Als Director B2B Business Solutions (w/m/d) in unserer Zentrale in Immenstadt im Allgäu erleben Sie hautnah mit, wie die Outdooractive Community täglich mit dem Ziel wächst, die größte Outdoorcommunity weltweit zu sein. Wir sind das einzige Unternehmen weltweit, das eine Full-Service-SaaS-Lösung für alle Akteure im...

  • Managing Director

    Vor 7 Tagen

    Munich, Deutschland Excess Value - Executive Search Vollzeit

    Für unseren Kunden suchen wir im Zuge der weiteren Expansion zum nächstmöglichen Zeitpunkt an dem Standort München einen Managing Director - Commercial Due Diligence (m/w/d). Ihre Aufgaben - Als Managing Director des Corporate Finance Teams liegt der Schwerpunkt Ihrer Beratungsleistung auf Commercial Due Diligence (CDD) Projekten, bei denen Sie das...

  • Strategic Customer Executive

    vor 7 Monaten

    Munich, Deutschland Pricefx Vollzeit

    Join our family at Pricefx, a **leading SaaS Pricing** (Price Optimization & Management) and CPQ (Configure-Price-Quote) vendor. Experiencing consistent annual growth, Pricefx remains committed to **stable employment**. We value flexibility and provide home office and remote work opportunities. Our product boasts **outstanding customer reviews** ranging from...

  • Customer Success Working Student

    vor 7 Monaten

    Munich, Deutschland LeanIX Jobs Vollzeit

    LeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...