Marketing Operations Lead

vor 3 Wochen

Berlin, Deutschland J.P. Morgan Vollzeit

JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences.

As a Marketing Operations Lead (M/F/d) you will utilize your in-depth experience in marketing operations including planning, processes, governance, budget management and vendor management.

**Job Responsibilities
- You will lead the marketing operations team, you will be responsible for planning activities, processes & governance and budget oversight across the marketing organisation
- You will manage and develop marketing plans in partnership with other areas of the business
- You will act as a Lead for Marketing & Growth processes, working closely with stakeholders across the team as well as representing Marketing Operations
- You will support vendor onboarding and ongoing vendor management
- You will work closely with the MarTech organisation to ensure capabilities and documents are structured the right way
- You will be responsible for setting and driving targets and OKRs and Ensure projects and campaigns are delivered on time, while adhering to internal processes
- You will be preparing reports, presentations, interpreting information, and making recommendations in order to keep management informed

**Required qualifications, capabilities and skills**
- Proven track record of building, leading and managing high performing teams a must
- Experience with vendor management
- Very good understanding of business operations
- Passionate about processes, policies and analysis with great attention to details
- Excellent organisational and communication skills
- Ability to cooperate with multi-disciplinary teams.
- Be comfortable presenting plans and final deliverables to stakeholders
- Fluency in German and English

**Preferred qualifications, capabilities and skills
- Experience from a consulting company

**We Offer
- Supportive environment to combine work and family requirements: flexible work arrangements
- Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance
- Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational sessions, plus the option to increase your vacation entitlement to more than the standard 30 days pa
- Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda as well as join employee networking groups
- Build your career: benefit from our bespoke mentoring programme and a broad range of learning and development offerings

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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