Customer Service

vor 6 Monaten


Hamburg, Deutschland Aurubis Vollzeit

**Customer Service & Front Office (M/F/d)**
***:

- Hamburg
- Permanent
- Full-time

now

**Introduction**:
**Aurubis - metallurgy is our passion. We are a leading global multi-metal company and one of the largest copper recyclers worldwide. We process complex metal concentrates, scrap metals, and metal-bearing recycling materials into metals of the highest purity. These metals serve as the basis for key megatrends such as digitalization, renewable energies, e-mobility, and urbanization. Aurubis has about 7,200 employees, production sites in Europe and the US, and an extensive worldwide distribution system. Join our team and promote progress together with us**

Within our **Commercial Department** in **Hamburg**, we are looking for you as a new member for the team

**Customer Service & Front Office (M/F/d)**
***:
**Your Tasks**:

- You are responsible for the administration of sales and purchase contracts including contract creation, data maintenance in SAP, planning of deliveries, preparation of shipping documents, writing, and checking invoices.
- Handling price fixations, monitoring payments, coordination of intercompany shipments and support of the monthly closing process are also part of your responsibilities as well as
- Your active contribution to credit and claim management and business partner related due diligence processes.
- You support sales and purchase managers in their negotiations and will conclude contracts yourself as well.
- You support the department management in organizational tasks.
- Strong interaction with several functions within our organization as well as external business partners with a global footprint are a key part of your day-to-day work.

**Your Profile**:

- You successfully completed a college/university degree or equivalent.
- Fluent language skills in English and preferably in German are mandatory.
- You are open-minded and have good communication skills verbally as well as in writing.
- You have strong analytical, organizational, and self-management skills.
- A structured, independent and reliable way of working characterizes you - also in times of high workload and time pressure.
- You are versatile, flexible, and ready to proactively shape the team’s days-to-day operations.
- Your mindset is outcome-oriented, and you see challenges as a potential to grow and learn.

**We Offer**:

- Contribute your skills, experience, and creativity to an exciting industrial company.
- We provide you with a great deal of leeway to shape your work and a high degree of individual responsibility.
- We communicate on an equal footing with our colleagues and develop innovative solutions together in an international environment.
- Take advantage of development opportunities, flexible working hours, attractive compensation, and extensive social benefits.

**Interested?**:
Aurubis AG
Hovestraße 50
20539 Hamburg

**What does Aurubis stand for? Take a look here**

Aurubis is an employer that stands for diversity and equal opportunity. Employment decisions are made regardless of national or ethnic origin, religion and belief, gender and gender identity, sexual orientation, age, mental and physical impairment and social origin or any other legally protected characteristics of an individual.



  • Hamburg, Deutschland Vyve Broadband Vollzeit

    This role is full-time hours with flexibility. We are ready to schedule interviews for this week. Preferred experience/skills: Previous experience in customer service or sales is a plus Great communication skills Ability to listen to and understand customer needs Good problem-solving skills Comfortable working remotely and independently Willingness to...


  • Hamburg, Deutschland Next in Careers Vollzeit

    **Essential Criteria** - Possession of completed commercial training or an equivalent qualification. - Initial experience in customer service or internal sales roles. - Confidence in engaging with customers through both verbal and written communication. - Proficient in both spoken and written German, alongside a solid understanding of English (minimum B2...


  • Hamburg, Deutschland Qt Group Vollzeit

    **About the role** Qt Group is seeking a visionary leader to take on the role of **Director, Customer Services**. In this pivotal position, you'll have full responsibility for all aspects of Customer services for our quality products business unit, ranging from pre-sales consultations to post-sales support. Your primary focus will be on product-specific...


  • Hamburg, Deutschland Auto Accessory World Vollzeit

    We are on the lookout for Customer Services Representative to assist with both our new and existing nonprofit Clients. Part of your day-to-day will also include: Promoting brand names, programs, and services Reviewing and resolving any client concerns in a timely manner Providing excellent customer service through professionalism and courtesy Attending...

  • Customer Service Agent

    vor 6 Monaten


    Hamburg, Deutschland Unifeeder AS Vollzeit

    **Hamburg, Germany**: Are you passionate about logistics and ready to make a meaningful impact? Unifeeder is a leading feeder operator in Northern Europe and is seeking a dynamic Customer Service Agent to join our team in Hamburg. If you thrive on building strong customer relationships and enjoy tackling challenges, this role is tailor-made for you! We at...


  • Hamburg, Deutschland Mainfreight Vollzeit

    31 October 2024 **Export Customer Service**: **Air & Ocean | Hamburg, Germany** **ABOUT THE ROLE** You’re an important link between our customers and our service providers (shipping companies, haulage companies, etc.), you pull the strings for planning and transport, so “relationship building” is your middle name. You’ll also be responsible...

  • Sales / Customer Service

    vor 7 Monaten


    Hamburg, Deutschland tesa Vollzeit

    What you will do Take over the functional lead for the team, to ensure smooth and efficient execution of day-to-day operationsAct as the initial point of escalation for assigned Customer Representatives (CSR) and Sales (individual support, etc.)Follow-up on defined KPIs to monitor the process performance and support Customer Support Manager (CSM) to define...


  • Hamburg, Deutschland Altorecruit Vollzeit

    Customer Service Coordinator - Germany As the single Snetor contact for each customer, he/she manages the customer relationship (management of orders, contracts, disputes) and ensures the control of margins related to contracts and customer orders.He/she ensures the satisfaction of customers in his/her scope.As Customer Service Coordinator, you will be...


  • Hamburg, Deutschland Cencora Vollzeit

    - What you will be doing - Are you interested in transport and logistics? Do you want to help ensure that critical shipments of medicine arrive safely at your destination? Then here is an opportunity to make a real difference. And it's not just something we say. Together with your colleagues, you ensure that shipments of experimental medicine come from the...


  • Hamburg, Deutschland Grafton Deutschland Vollzeit

    Wir suchen für unseren namhaften Kunden **Essity GmbH** einen **Export Customer Service (gn)** für den Standort **Hamburg** **Export Customer Service (gn)** **Ihre Aufgaben**: - Erstellung von Rechnungen und Gutschriften in SAP - Auftragseingabe sowie Anpassung von Aufträgen und Lieferungen in SAP - Telefonische Abstimmung mit den Essity Customer...

  • Teamleitung Sales

    Vor 3 Tagen


    Hamburg, Deutschland EP-Group Vollzeit

    15. November 2024 von TechOperator Zur Verstärkung unseres Teams in 22525 Hamburg suchen wir **ab sofort** motivierte und eigenverantwortlich arbeitende **Teamleitung Sales / Customer Service**(m/w/d)**: **Anforderungsprofil**: - Sie übernehmen die Leitung unseres Büros in Hamburg - und erarbeiten Geschäftspotentiale aus dem bestehenden Kundenkreis...


  • Hamburg, Deutschland Cencora Vollzeit

    - What you will be doing - Are you interested in transport and logistics? Do you want to help ensure that critical shipments of medicine arrive safely at your destination? Then here is an opportunity to make a real difference. And it's not just something we say. Together with your colleagues, you ensure that shipments of experimental medicine come from the...


  • Hamburg, Deutschland World Courier (Deutschland) GmbH Vollzeit

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Customer Service

    vor 3 Monaten


    Hamburg, Deutschland Evident Ingredients GmbH Vollzeit

    Wir - die Evident Ingredients GmbH - sind ein Hersteller und Lieferant für kosmetische Rohstoffe und koordinieren aus dem Herzen Hamburgs Transporte in über 50 Länder. All das bewerkstelligt ein vielseitiges Team aus 16 verschiedenen Menschen, die alle ein Ziel vor Augen haben: Jeden Tag besser werden und dabei nie den Spaß bei der Arbeit zu verlieren....


  • Hamburg, Deutschland Cencora Vollzeit

    - What you will be doing Are you interested in transport and logistics? Do you want to help ensure that critical shipments of medicine arrive safely at your destination? Then here is an opportunity to make a real difference. And it's not just something we say. Together with your colleagues, you ensure that shipments of experimental medicine come from the...


  • Hamburg, Deutschland ZIM Vollzeit

    We are looking for a **Customer Service Export Coordinator **(M/F/d) that will handle the following: Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness. Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and...


  • Hamburg, Deutschland ZIM Vollzeit

    We are looking for a Customer Service Booking Representative (M/F/d) that will handle the following: Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness. Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and...


  • Hamburg, Deutschland ECE Vollzeit

    Willkommen bei der ECE. Als Experte für komplexe und nachhaltig erfolgreiche Immobilien erschaffen wir Shopping-, Arbeits - und Wohnwelten am Puls der Zeit. Mit 3.100 Mitarbeiterinnen und Mitarbeitern sind wir in 12 Ländern aktiv und betreuen Immobilien im Wert von 31 Milliarden Euro. *** **Werde Teil des Teams in Hamburg als**: **Sachbearbeiter im...

  • Fashion Customer Service

    vor 2 Monaten


    Hamburg, Deutschland OIA Global Vollzeit

    Freight Forwarder - Stuttgart, Germany Are you enthusiastic, energetic and eager to learn? Come and join our team in our offices in Stuttgart. As part of the Operations Department in a multinational company, you will be moving freight from all over the world and dealing all aspects of quoting, forwarding, customs and 3rd parties through to completion. You...


  • Hamburg, Deutschland ARTS Vollzeit

    Customer Service Manager (m/w/d) Möchten Sie Teil eines führenden Unternehmens der Luftfahrtindustrie werden und Ihre Expertise im Bereich Kundenservice einbringen? Unser Kunde Airbus Operations GmbH in Hamburg Finkenwerder sucht einen Customer Service Manager , der mit einer selbständigen, strukturierten und ergebnisorientierten Arbeitsweise in...