Customer Care

vor 3 Monaten


Berlin, Deutschland Chapter 2 Vollzeit

**What you'll be doing**

As an integral talent partner, you will be carefully selected to align with our client's specific customer service needs. Your role involves integrating deeply within the client's organization to establish and nurture productive relationships essential for understanding and addressing recruitment challenges.

**Who you are**

Passionately committed to excellence in customer service, with specialized experience in recruiting for customer care roles.

Possess a deep understanding of the customer service sector, including the skills, attributes, and tools that define successful customer service professionals.

Have at least 3+ years of experience in dynamic environments, preferably within industries known for high standards of customer service, with a proven track record in hiring for essential customer-facing positions.

Skilled in identifying and attracting top talent in customer service, with a focus on both technical skills and the soft skills essential for exceptional customer interactions.

A detail-oriented, data-driven individual who leads by example, adept at crafting and presenting detailed, metrics-based reports to stakeholders, with a specific focus on customer service recruitment metrics and outcomes.



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