Senior Specialist Inbound Support

vor 7 Monaten


Berlin, Deutschland Zalando Vollzeit

**THE ROLE & THE TEAM**:
Are you happy when the suppliers can deliver without an issue and articles get online on time? Are you customer oriented, a teamplayer and interested in improving challenging inbound situations to a smooth inbound process for our suppliers / forwarders? We do it as well And our team - the Inbound Support - is always willing to do anything possible to support our internal and external stakeholders. We investigate difficult ad hoc situations of our Zalando warehouses and are willing to find the best solution for our suppliers and us.

Come and join us As a Senior Specialist Inbound Support you are the first point of contact to guarantee a smooth inbound process for our supplier. We support more than 1.300 of them. Together we are analysing reasons for upcoming issues between our warehouses, suppliers and forwarders to improve the future situation. Our goal is to provide necessary information and evaluate issues fast and solve them immediately.

**INCLUSIVE BY DESIGN**:
**WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)**:

- If you want to understand the business context with various stakeholders, and contribute to developing/customising a relevant and scalable solution and support with implementation
- If you are happy to serve as the initial point of contact for our suppliers, addressing their inquiries regarding new goods deliveries.
- If you have a desire to guarantee the right article at the right time in the right place for our customers
- If you are able to quickly grasp a comprehensive understanding of our inbound processes.
- If you want to develop your communication and analytical skills
- If you are able to handle upcoming delivery issues with suppliers / warehouses and overlapping departments

**WE'D LOVE TO MEET YOU IF**:

- You are an open minded person in a flexible working environment
- You have excellent communication skills in English, both written and oral, and you are able to engage with a multilingual international customer base as well as teams at various levels (Sr. Management to C level). German skills are of a huge advantage
- You have a good understanding of logistics inbound processes
- You are customer and service oriented on a daily basis
- You enjoy accepting challenges as a chance for improvement and you work well under pressure
- You are a fast learner and you drive in a fast changing environment
- You are a team player and you can follow a set focus by yourself

**OUR OFFER**:
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review



  • Berlin, Deutschland Zalando Vollzeit

    Location Berlin Contract Full time Job Category Logistics & Supply Chain **THE ROLE & THE TEAM** Are you happy when the suppliers can deliver without an issue and articles get online on time? Are you customer oriented, a teamplayer and interested in improving challenging inbound situations to a smooth inbound process for our suppliers / forwarders? We...


  • Berlin, Deutschland Delivery Hero Vollzeit

    About the opportunity **Be our next Hero! - Join the world’s leading local delivery platform.** Delivery Hero is looking for a** **Senior Performance Marketing Specialist - Inbound, EU (all genders)** to join our amazing **Regional Performance Marketing team** on our journey to always deliver amazing experiences. Delivery Hero Europe consists of 8...


  • Berlin, Berlin, Deutschland Simplesurance GmbH Vollzeit

    About the RoleAs a Senior Corporate Support Specialist at Simplesurance GmbH, you will play a vital role in ensuring the smooth day-to-day operations of our Managing Directors. This is an exciting opportunity to join our team of four and contribute your administrative expertise to drive business success.We are seeking a highly organized and proactive...


  • Berlin, Deutschland Source Group International Vollzeit

    **Senior Regulatory Affairs Specialist - Medical Device** Xplore Life Science is recruiting for Senior Regulatory Affairs Specialist to join a leading medical device company, that has a global presence. The role is suitable would like to provide and maintain regulatory support, supply regulatory input and data and ensure compliance with...


  • Berlin, Deutschland Zattoo AG Vollzeit

    YOUR FUTURE, ON DEMAND The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first...

  • Kundenberater Inbound

    vor 7 Monaten


    Berlin, Deutschland DG timework GmbH Vollzeit

    **»Zusammenführen, was zusammengehört.«**: Du suchst eine neue Herausforderung? Nicht nur einen Job, sondern eine ehrliche Aufgabe, die Du meistern und voll und ganz darin aufgehen kannst? Bei einem seriösen und namhaften Unternehmen - eventuell mit Übernahmemöglichkeit? Dann solltest Du Dich noch heute bei uns als **Kundenberater** (m/w/d) für den...

  • Kundenberater Inbound

    Vor 7 Tagen


    Berlin, Deutschland UNISTAFF GmbH Vollzeit

    **Wir suchen genau Dich!**: Du suchst ein abwechslungsreiches und anspruchsvolles Aufgabengebiet? Du willst eine hochinteressante Tätigkeit und eigenverantwortlich arbeiten? Dann suchen wir genau Dich! Bewirb Dich noch heute bei uns als **Kundenberater** (m/w/d) für den **technischen Support** im** Inbound** in** Berlin**! **Deine Aufgaben!**: -...

  • Kundenberater Inbound

    Vor 5 Tagen


    Berlin, Deutschland UNISTAFF GmbH Vollzeit

    **Wir suchen genau Dich!**: Du suchst ein abwechslungsreiches und anspruchsvolles Aufgabengebiet? Du willst eine hochinteressante Tätigkeit und eigenverantwortlich arbeiten? Dann suchen wir genau Dich! Bewirb Dich noch heute bei uns als **Kundenberater** (m/w/d) für den **technischen Support** im** Inbound** in** Berlin**! **Deine Aufgaben!**: -...


  • Berlin, Deutschland softgarden e-recruiting GmbH Vollzeit

    div> View job here (Senior) Marketing Automation Specialist (m/w/d) Vollzeit Remote Tauentzienstraße, Berlin Mit Berufserfahrung 12.11.24 Deine Rolle Du bist verantwortlich für die Planung und Umsetzung von Marketing-Automation-Kampagnen und entwickelst dazu passende Prozesse in Salesforce, Pardot und HubSpot. ...

  • Inbound Specialist

    Vor 3 Tagen


    Berlin, Deutschland Zalando Vollzeit

    Als Inbound Specialist (m/w/d) bei der Zalando Lounge bist du verantwortlich für die Prüfung von Mustern auf Qualität unter Einhaltung unserer Qualitätsstandards. **UNSER LEITBILD**: Unsere Vision bei Zalando ist es, für alle Menschen da zu sein. Und diese Vision beginnt schon bei der Einstellung - wir begrüßen Bewerbungen von Menschen aller...

  • Senior Sem

    vor 7 Monaten


    Berlin, Deutschland Delivery Hero Vollzeit

    Be our next Hero! - Join the world’s leading local delivery platform. Delivery Hero is looking for a Senior SEM / Inbound Marketing Expert, Europe (all genders) to join our amazing Regional Performance Marketing team on our journey to always deliver amazing experiences. Delivery Hero Europe consists of 8 different organizations and is led by a regional...


  • Berlin, Deutschland Linearity Vollzeit

    Linearity is a powerful and award-winning marketing design software suite that simplifies the asset creation process. The platform boasts a wide range of groundbreaking features and is trusted by leading brands like Apple, Disney, and Microsoft. Linearity Curve allows designers to create precision vector assets 30% faster than with competing tools, and...

  • Event Support Specialist

    vor 6 Monaten


    Berlin, Deutschland Ticketmaster GmbH Vollzeit

    JOB DESCRIPTION - EVENT SUPPORT SPECIALIST (Ticketing) **Location**: Berlin **Division**: Ticketmaster International **Line Manager**: TBD **Contract Terms**: Permanent THE TEAM Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are...


  • Berlin, Deutschland Delivery Hero Vollzeit

    Be our next Hero! - Join the world’s leading local delivery platform. We are looking for a Senior Specialist, Product Performance (all genders) to join our Logistics Product Operations team on our journey to always deliver amazing experiences. The team is a bidirectional value-adding interface between global product/technology teams and local teams...


  • Berlin, Deutschland Robert Half Vollzeit

    **Onsite Support Specialist (w/m/d)** **gesucht** - Wir suchen für unseren Kunden, ein Unternehmen aus dem Bereich IT mit Sitz in Berlin, zum nächstmöglichen Zeitpunkt einen **Onsite Support Specialist (w/m/d)**. Der Einstieg erfolgt im Rahmen der Arbeitnehmerüberlassung, dabei erhalten Sie einen unbefristeten Arbeitsvertrag von Robert Half. Die...


  • Berlin, Deutschland Zalando Vollzeit

    Location Berlin Contract Full time Job Category People & Organization **DIE ROLLE UND DAS TEAM**: Als einer unserer Senior Specialist 1st Level Support (all genders), arbeitest du gemeinsam mit unserem People Operations Team daran, unseren Mitarbeiter*innen eine einzigartige Erfahrung zu ermöglichen. Du bist der erste Kontakt für unsere nationalen...


  • Berlin, Deutschland AMBOSS Vollzeit

    Hello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and students...

  • Event Support Specialist

    vor 7 Monaten


    Berlin, Deutschland Ticketmaster GmbH Vollzeit

    JOB DESCRIPTION - EVENT SUPPORT SPECIALIST (Ticketing) **Location**: Berlin **Division**: Ticketmaster International **Line Manager**: TBD **Contract Terms**: Permanent THE TEAM Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are...


  • Berlin, Deutschland Demolytic Vollzeit

    **Berlin** **Deutschland** Wir sind auf der Suche nach einem qualifizierten Spezialisten zur Vertriebsunterstützung für unser Team. Sie unterstützen den Außendienst und beantworten Kunden - und Interessentenanfragen. Unser idealer Kandidat ist ein erfahrener Profi mit Kenntnissen in den Bereichen Vertrieb und Kundenservice. Außerdem sollten Sie in der...

  • Senior Sem

    vor 7 Monaten


    Berlin, Deutschland Delivery Hero Vollzeit

    **Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...