Customer Success Intern
vor 3 Wochen
**About the role**:
As part of the Customer Success team, you will assist the team with their tasks, and you will be also involved in helping the management team to empower the organization.
- Calling customers for various reasons (follow-up, billing, welcoming them to NinjaOne)
- Preparing and sending administrative documents
- Learning how to use SalesForce and Dealhub as part of your daily tools
- Participating in the creation of our sales enablement framework (e.g. building our competitive intel tools, learning how to use the SPIN framework etc.)
- Creating presentations for internal and external use to improve communication and messaging
- Participating in customer meetings
- Working on streamlining our operations and enhancing coordination between departments (e.g. Billing, Product Marketing, Sales Ops, etc.) to achieve peak efficiency and elevate the overall customer experience
- Learning how to use SalesLoft
- Building and conducting questionnaires for our customer base
- Consistently work with the team managers to update our internal knowledge base and training material
- Other duties as needed
**Location-** Berlin, Germany
**About you**:
- Professionally proficient in English
- Eager to learn and discover
- Dynamic and adaptable
- Solution-orientated
- ** Great plus**:
- Professionally proficient in German or French
- Prior usage/knowledge of SalesForce
**About Us**
**What You’ll Love**
- Grow personally and professionally with one of the fastest-growing companies
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with a curious, kind, international, and intercultural workforce
- Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
-
Werkstudent Customer Success
vor 1 Monat
Berlin, Deutschland Werkstudent Customer Success (mwd) VollzeitLassie ist ein schnell wachsendes Insurtech Start-up mit der Mission, das Thema Tiergesundheit zu transformieren. Als digitale Haustierversicherung bieten wir Hunden - und Katzenbesitzern Versicherungsschutz im Ernstfall sowie eine einfache und komplett digitale Abwicklung. Unser Ziel ist es außerdem, Krankheiten und Verletzungen bei Haustieren zu...
-
Customer Success Intern
vor 1 Monat
Berlin, Deutschland NinjaOne, LLC Vollzeit**About the role**: As part of the Customer Success team, you will assist the team with their tasks, and you will be also involved in helping the management team to empower the organization. - Calling customers for various reasons (follow-up, billing, welcoming them to NinjaOne) - Preparing and sending administrative documents - Learning how to use...
-
Customer Success, Intern
vor 4 Wochen
Berlin, Deutschland Affinidi VollzeitHeadquartered in Singapore with offices in Germany, Ukraine, and India, Affinidi empowers Data Owners like you and me to control and selectively share our verifiable credentials through decentralized technologies. Affinidi, along with Trustana and GoodWorker, are separate ventures under the LemmaTree Group, founded and funded by Temasek, a global investment...
-
Sales & Customer Success Intern/ Working Student
Vor 2 Tagen
Berlin, Deutschland Project A Ventures VollzeitAbout the Job We’re looking for a motivated Sales Intern/ Working Student to join our Sales & Customer Success team and support its Sales strategies. In your day-to-day work, you’ll work alongside more senior colleagues to enable our Ventures´ commercial departments, and get the opportunity to contribute to various projects. Our Sales and Customer...
-
Intern Marketing/customer Success France
vor 4 Wochen
Berlin-Kreuzberg, Deutschland Hanfgeflüster GmbH VollzeitWe are a young, creative CBD brand with a comprehensive understanding of the cannabis industry. We are ready to take off as a pioneer and establish our innovative presence as soon as the right time comes. Our goal is to act as a leader in the cannabis industry in Germany and set new standards. This internship is your entry into a future career in the...
-
Intern Marketing/customer Success France
vor 4 Wochen
Berlin-Kreuzberg, Deutschland Hanfgeflüster GmbH VollzeitWe are a young, creative CBD brand with a deep understanding of the cannabis industry. That's why we're preparing to become the market leader once cannabis becomes legal in Germany. Do you have a strong interest in the cannabis industry and want to grow with a dynamic, customer-focused CBD start-up? Then join us as an Intern at Influencer Marketing &...
-
Customer Success Lead
vor 1 Monat
Berlin, Deutschland Cozero VollzeitJoin Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...
-
Customer Success Lead
vor 1 Monat
Berlin, Deutschland Cozero VollzeitJoin Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...
-
Customer Success Lead
vor 1 Monat
Berlin, Deutschland Cozero VollzeitJoin Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...
-
Head of Customer Success
vor 1 Monat
Berlin, Deutschland expand group VollzeitExpand is proud to partner with a programmatic advertising company that secured funding in 2023, and plans to grow significantly in H2.Position: Head of Customer SuccessAbout the Role: Are you passionate about driving customer success in the dynamic landscape of programmatic advertising? We are seeking a seasoned Head of Customer Success to lead our...
-
Customer Success Manager
Vor 5 Tagen
Berlin, Berlin, Deutschland Enterprise Bot VollzeitEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
-
Customer Success Manager Corporate
vor 2 Wochen
Berlin, Berlin, Deutschland Urban Sports Club VollzeitWir suchen dich für unser Customer Success Management Team, welches unsere mid-tier Kunden betreut. Deine AufgabenDu verantwortest ein Kundenportfolio von bis zu 150 Kunden Du führst Onboarding-Gespräche mit neu gewonnenen Firmenkunden Du setzt Ziele gemeinsam mit den Firmenkunden und erstellst die besprochenen Marketingmaterialien Du unterstützt bei der...
-
Director, Customer Success DACH
vor 3 Wochen
Berlin, Deutschland Workday GmbH (Euro) VollzeitAbout the Role The Customer Success Manager (CSM) is Workday’s bridge between our Professional Services and Production Services teams. As a Director of the named CSM team, you will advocate on behalf of Workday customers and take a team-based approach to helping customers succeed with Workday. You will provide both management and technical leadership....
-
Customer Success
Vor 7 Tagen
Berlin, Deutschland Ashby Vollzeit**About this Role**: Hi, I’m Kyra and I’m the Head of High Touch Customer Success at Ashby. I was the first Customer Success Manager (CSM) hired two and a half years ago, and was excited to help build out the high touch customer experience for our mid market and enterprise segments. Fast forward to today, we now have a team of five Customer Success...
-
Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland 20° VollzeitMöchtest Du Teil eines engagierten Teams sein, das sich leidenschaftlich für eine nachhaltige und lebenswerte Zukunft einsetzt? Bei 20° sind wir aktuell auf der Suche nach einem/einer Customer Success Manager/in (m/w/d).Unsere 2023 gegründete Firma hat es sich zur Aufgabe gemacht, Hausbesitzenden eine einfache, erschwingliche und nachhaltige energetische...
-
Customer Success Executive
vor 1 Tag
Berlin, Deutschland SOPHiA GENETICS VollzeitAre you passionate about customers getting best-in-class support? Do you have technical experience managing accounts and guiding customers to get the best from their products? Bring your knowledge & passion to SOPHiA GENETICS, and join our mission to radically improve the outcomes for Cancer & Rare Disease patients globally as our **Customer Success...
-
Customer Success Associate
vor 2 Wochen
Berlin, Berlin, Deutschland Helppy VollzeitAre you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...
-
Customer Success Manager
Vor 5 Tagen
Berlin, Deutschland Axway VollzeitOverview In 2023, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Customer Success Manager to join Axway's family. Are you ready? Join us now!! Together we can. Together we will. Axway is an enterprise integration company that's been around for over 20 years to digitally...
-
Customer Success Manager
vor 2 Wochen
Berlin, Deutschland Enterprise Bot VollzeitEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
-
Customer Success Manager
vor 2 Wochen
Berlin, Deutschland Enterprise Bot VollzeitEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...