Customer Service Representative

vor 5 Monaten


Frankfurt am Main, Deutschland Combined Insurance Vollzeit

Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit für den Bereich Operations - Consumer Lines am Standort Frankfurt einen Customer Service Representative (m/w/d) - befristet für 12 Monate

Ihre Aufgaben:

- Exzellente Kundenbetreuung und Gewährleistung der vollständigen Kundenzufriedenheit
- Qualitativ hochwertige Ausfertigung von Nachträgen nach Änderungsmitteilungen und diversen anderen vertragsrelevanten Mitteilungen
- Durchführung von Mahnverfahren und Insolvenzbearbeitung
- Selbstständige Ausführung von Buchungen in Chubb-eigenen Systemen
- Einhaltung der Service
- und Qualitäts-Standards
- Zusammenarbeit mit anderen Abteilungen und externen Partnern zur Sicherstellung von effektiven Prozessen und Abläufen



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