Regional Account Director

vor 2 Wochen

Duesseldorf, Deutschland CBRE GWS IFM Industrie GmbH Vollzeit

WELCOME TO CBRE
...the **world's largest real estate services provider** with more than **105,000 employees** in over 100 countries. At Global Workspace Solution (GWS) we help our customers to operate their commercial real estate, production sites and technical facilities in a safe, energy
- and cost-efficient way (integrated **facility management**), to repurpose or to convert them (**project management**).

We are looking for a **Regional Account Director (M/F/d**) in **Düsseldorf **in a permanent position for our growing Global Workplace Solutions (GWS) business unit.

THIS IS WHAT YOU CAN LOOK FORWARD TO
To ensure that you also feel at home with us and can develop further, we offer you the following benefits, among others:

- **Work-life balance - compatibility of family and career is important to us.**

**Attractive remuneration**
️ 30 days of vacation

Employee offers and discounts
**corporate benefits**)

Subsidies for capital-forming benefits

**Bonus for recommending new employees (2,000€)**
We offer
**individual further training and promotion opportunities**
Network at employee events or at our women's network meeting

**Equal opportunities are important to us**:
We would also like to emphasize that we live **diversity & occupational safety** & promote potential: In everything we do, we are guided by our RISE values
- **R**espect, **I**ntegrity, **S**ervice and **E**xcellence.

WHAT YOU CAN DO WITH US
- Commercially astute to oversee all financial activities associated with running a $24M account
- Be responsible for the P&L performance and all associated cost controls for the account.
- Ensure the planning arrangements are in line with forecast/s and profit targets
- Be responsible for the generation of cross selling business of other lines of CBRE business
- Able to challenge and improve all aspects of cost and performance of the business
- Demonstrate strategic planning ability
- Ongoing development of the relationship with client and their teams to ensure full understanding of the clients’ needs, through effective relationship management.
- Utilising strong communication skills, establish a proactive communication, reporting and working style in line with client requirements.
- Identify growth opportunities and realise these.
- Ownership and ongoing development of the account financial / commercial plan
- Enabling supply chain consistency within the operating region
- Adopt a “one team approach” by integrating supply partner management
- Maintain open, professional relationships with the client’s supply partners
- Demonstrate excellent influencing techniques at a senior level. Be a strong negotiator and demonstrate excellent networking skills
- Create a customer responsive culture providing solutions
- Customer facing and presentation skills essential
- To provide best practise along with an effective and efficient service in response to changing customer needs. Customer satisfaction is to be maintained at the highest level by providing a high quality and pro-active service
- Ensure account savings glidepath is achieved
- Manage and implement account strategic development plan.
- Create and develop account succession plan & innovation charter
- Represent account and within local regional division

WHAT STRENGTHS YOU USE
- Previous operations experience in leading, developing and delivering complex real estate services including but not limited to facilities management solutions to multi-national corporate clients across multiple countries and managing multiple services across Europe
- Proven leader of people, business and operations who motivates teams to effectively deliver operational targets
- Enthusiastic and confident professional with excellent ability to set deliverables, lead people through influence, demonstrate organizational and leadership skills
- Hands-on general management experience in delivering services and profitability in a FM arena, responsible for 20 - 100 staff and having been responsible for P&L exceeding $15m
- A good understanding of contracts and negotiations with strong organisation and communication skills
- Able to solve advanced problems and effectively deal with a variety of options in complex situations
- Highly customer focused, with good Customer Relationship Management experience
- Combination of a bachelor’s degree in engineering, business, real estate and/or operational experience in facilities management. Master’s degree also desirable
- Skilled communicator in large groups and one-on-one
- Strong leadership and management experience in Real Estate related business within the Region
- Flexibility to travel according to needs
- Fluent in English and German is required

OUR AWARDS
We do our best every day to be an **attractive employer**. Therefore, we have already been awarded **several times**, which makes us proud
- 2nd place in the employer survey of the real estate newspaper
- Best Kununu rating (3.9) in a German industry comparison

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