Teamlead (E5) for French Retail Collections (F/m/x)
vor 2 Wochen
**Aufgaben**:
We put Mercedes-Benz vehicles on the road - with passion and commitment
As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible
An international team of over 750 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg
As the Competence Center for the Retail Collections activities of major Mercedes-Benz Financial Services markets throughout Europe, our diverse and international team is responsible for loss mitigation through the negotiation with customers to reach a payment arrangement. If payment arrangements are not possible, the department is responsible for taking appropriate actions that reduce the potential credit loss for Mercedes-Benz Mobility.
As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year.
**You will master these tasks:
- Disciplinary leadership of the French Retail Collections Team
- Lead by example to create a positive culture based on our core values
- Motivate and inspire your team members through recognition and open communication
- Steering of French Retail Collections (Early & Late) activities based on the targets
- Agreed on and within the framework of process compliance
- Proactive development of the team, it’s operational performance and preparedness for our future challenges
- Serving as responsible contact point for French Early/Late Retail Collection activities within the department as well as towards the customer entity in France
- Steering of external vendors
**Qualifikationen**:
**What you bring to the table:
- You have a degree in Laws, Business Administration, Economics/Finance or a related field
- You have experience in customer services
- You have experience of several years in leading a team
- Your English is proficient & we expect native French
- You are driven to win
- You are driven to continuously improve
- You have perseverance
- You are strong in negotiation and communications
- You have assertiveness
- And you have excellent teamwork skills - then we are more then a perfect match Why waiting?
- You are already in a level 5 position or you have a LEAD Potential recommendation. _
**Additional information**:
It is a permanent position.
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