IT Technical Support Representative
Vor 4 Tagen
What You Will Be Doing:
- Provide hands-on technical support for workplace devices—laptops, desktops, printers, and multimedia systems—in both office and manufacturing settings.
- Manage and resolve IT requests and incidents through Service-Now, updating users on progress.
- Support local network needs, ensuring all hardware and software align with Steelcase standards.
- Install and configure new devices and software, ensuring compliance with Steelcase guidelines.
Who You Are:
- You have a basic understanding of IT (Office 365, networking) with a strong willingness to learn. Prior experience in a customer-facing role would be an advantage.
- You have and advanced level of both German and English.
- Any experience with a ticketing system would be a plus.
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
If you’re interested in Steelcase, but this isn’t the right time or role, join our [Talent Community HERE] to be updated on future openings in your area(s) of expertise.
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