Aktuelle Jobs im Zusammenhang mit Customer Support Supervisor - München - Amazon TA
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Supervisor Car Support Staff
vor 2 Monaten
München, Deutschland SIXT Germany VollzeitDu bist ein Allrounder und willst einen Job mit mehr Verantwortung? Du suchst nach konstantem Wachstum und einer langfristigen beruflichen Perspektive? Dann komm ins Team einer unserer Filialen als Supervisor Car Support Staff (m/w/d)! **Was wir Dir bieten**: - ATTRAKTIVES GEHALT: 15,75 € Stundenlohn (brutto) + Bonussystem als zusätzliche...
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Front Office Supervisor
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Intern Customer Support Tools
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München, Deutschland Celonis SE VollzeitWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. **The Team**: You will be joining the Customer Support - Knowledge &...
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München-Pasing, Bayern, Deutschland The LEGO Group VollzeitAbout the RoleWe are seeking a highly motivated and experienced Supervisor (m/w/d) to join our team at the LEGO Store München Pasing. As a Supervisor, you will be responsible for leading a team of sales associates and providing excellent customer service to our customers.Key ResponsibilitiesLead a team of sales associates and provide guidance and support to...
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Customer Technical Support Specialist
Vor 2 Tagen
münchen, Deutschland OptiSigns Inc. VollzeitOptiSigns is committed to building a "customer-obsessed” culture, prioritizing exceptional service and proactive problem-solving to exceed client expectations. As a global leader in digital signage, we empower businesses to create dynamic, interactive visual displays that enhance customer engagement. If you’re passionate about delivering outstanding...
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Customer Technical Support Specialist
vor 1 Tag
München, Deutschland OptiSigns Inc. VollzeitOptiSigns is committed to building a "customer-obsessed” culture, prioritizing exceptional service and proactive problem-solving to exceed client expectations. As a global leader in digital signage, we empower businesses to create dynamic, interactive visual displays that enhance customer engagement. If you’re passionate about delivering outstanding...
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Customer Technical Support Specialist
Vor 2 Tagen
München, Deutschland OptiSigns Inc. VollzeitOptiSigns is committed to building a "customer-obsessed” culture, prioritizing exceptional service and proactive problem-solving to exceed client expectations. As a global leader in digital signage, we empower businesses to create dynamic, interactive visual displays that enhance customer engagement. If you’re passionate about delivering outstanding...
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Customer Support Specialist
vor 1 Tag
Garching bei München, Bayern, Deutschland SPIE Deutschland & Zentraleuropa GmbH VollzeitRole OverviewAs a Customer Support Specialist at Company, you will be the first point of contact for our clients, providing exceptional service and support to resolve their queries and issues.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints in a timely and professional mannerProvide product information...
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Werkstudent:in Customer Support
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München, Deutschland lingoking GmbH Vollzeit**Deine Aufgaben** - Als Teil des Customer Support Teams unterstützt Du vorrangig bei Übersetzungsanfragen sowie Klärung von Rückfragen bei bestehenden Übersetzungsprojekten. - Du trägst zur Qualitätssicherung bei, indem Du Übersetzungen korrekturliest. - Du stehst im regelmäßigen Austausch mit unseren Kundinnen und Kunden und Übersetzerinnen und...
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Team Lead Customer Support
vor 1 Monat
München, Deutschland Future Energy Ventures VollzeitWir suchen für eines unserer Portfolio Unternehmen im EV Charging Bereich einen Team Lead Customer Support. Es handelt sich um eine vertrauliche Suche und wir werden weitere Details vor dem ersten Interview preisgeben. Aufgaben Gemeinsam mit unserem Team Lead Customer Growth, bist Du für die erfolgreiche Umsetzung unserer Customer Support Strategie...
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Customer Technical Support
vor 1 Monat
80335 München, Deutschland Apaleo Vollzeit**We are Apaleo!** Apaleo's API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue. We're looking for a **Customer**...
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Customer Technical Support
vor 3 Wochen
80335 München, Deutschland Apaleo Vollzeit**We are Apaleo!** Apaleo's API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue. We're looking for a **Customer**...
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Team Lead Customer Support
vor 2 Monaten
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Werkstudent Customer Support
vor 2 Monaten
80992 München, Deutschland Campusjäger by Workwise Vollzeit**Über Pionierkraft GmbH**: Wir sind ein mehrfach prämiertes und finanziertes Green-Tech Start-up aus München. Wir ermöglichen mit einer neuen, innovativen Lösung bestehend aus Hardware und Software-Services erstmals das wirtschaftliche Teilen von eigenerzeugter Energie mit seinen Mietern. **Was bieten wir dir?**: - Die Möglichkeit ein aufstrebendes...
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Mitarbeiter Technischer Support
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München, Deutschland Softing Services GmbH Vollzeit**Mitarbeiter Technischer Support /** **Customer Success Specialist (m/w/d)**: **Über uns**: Softing hat sich mit seinen heute über 400 Mitarbeitern seit 1979 zu einem international erfolgreichen, börsennotierten Unternehmen mit einem Jahresumsatz von über 100 Mio. EUR entwickelt. Unsere Hard - und Software-Lösungen zur Datenkommunikation in den...
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Customer Technical Support Specialist
Vor 2 Tagen
Schwabing-West, München, Deutschland OptiSigns Inc. VollzeitOptiSigns is committed to building a "customer-obsessed” culture, prioritizing exceptional service and proactive problem-solving to exceed client expectations. As a global leader in digital signage, we empower businesses to create dynamic, interactive visual displays that enhance customer engagement. If you’re passionate about delivering outstanding...
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Mitarbeiter Im Kundensupport
vor 1 Monat
81673 München, Deutschland Internet Up GmbH Vollzeit**Kurzbeschreibung**: Zur Verstärkung unseres Teams suchen wir ab sofort einen erfahrenen und engagierten Spezialisten (m/d/w) im Bereich Kundensupport. Als Teil unseres Customer Experience Teams bearbeitest Du für unsere Kunden alle eingehenden Supportanfragen. Zudem arbeitest du tagtäglich an der Customer Journey und der Optimierung der verschiedenen...
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Werkstudent/in Customer Support
vor 4 Wochen
München, Deutschland Pionierkraft GmbH VollzeitÜber Pionierkraft GmbHWir sind ein mehrfach prämiertes und finanziertes Green-Tech Start-up aus München. Wir ermöglichen mit einer neuen, innovativen Lösung bestehend aus Hardware und Software-Services erstmals das wirtschaftliche Teilen von eigenerzeugter Energie mit seinen Mietern.Was bieten wir dir?Die Möglichkeit ein aufstrebendes und wachsendes...
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Business Development Professional
vor 2 Monaten
München, Deutschland Workstation Customer Care VollzeitOur client is a fast paced international leader in the semiconductors industry. We are looking for eager, driven, inside Sales Specialist employees. This sales position manages accounts, not people, and is responsible for awareness generation and the onboarding of new customers. This role executes work, including but not limited to identifying prospects,...
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Customer Support Specialist for Aviation Teams
vor 4 Wochen
München-Flughafen, Deutschland Cegeka Deutschland GmbH VollzeitAre you enthusiastic about engaging with mobile technology, addressing technical inquiries, and fostering collaboration? This opportunity as a Customer Support Specialist may be the perfect fit for you.Customer Support for Aviation Teams at Munich Airport - Welcoming Career TransitionersKey ResponsibilitiesServe as the primary contact for both cabin and...
Customer Support Supervisor
vor 2 Monaten
The DE DSL Team is looking for a Team Manager to support one of our regional teams. A Team Manager sets the vision and culture of their team by creating individual and team performance expectationsgoals, maintaining focus on improving customer satisfaction, and identifying customer impacting issues and working with stakeholders to implement solutions.
Key job responsibilities Remotely lead a team of 15-25 DSL agents Analyse performance and metrics. Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required. Coach agents to continuously improve performance Audit customer contacts and take part in calibration sessions to ensure we maintain a high bar for customer interactions Engage with stakeholders from Amazon Logistics through reporting and regular calls. Represent the Voice of Customer in the Delivery Stations and solve problems preventing redelivery to customers Join regular process improvement (“Gemba”) calls with DSL agents and peers Travel to Delivery Stations (approx. 25% of time) to visit teams and build relationships
### BASIC QUALIFICATIONS
- Educated to Bachelor’s Degree level or equivalent - People management experience - Demonstrable experience in analysing metrics and developing action plans based on outcomes - Prior usage of Microsoft Office including Excel using tools such as Pivot Tables and lookups - Fluent in German and English - Comfortable and willing to work in a diverse environment, contributing to a diverse and inclusive workspace - Depending on the agents shifts, team managers might need to work occasional Saturdays or until early hours of the evenings. - Frequent travel is main a requirement for this role.
### PREFERRED QUALIFICATIONS
- Experience leading teams remotely and in a customer-facing environment - Second language to business level: Dutch - Strong interest in hiring and developing people in their respective roles
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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