Enterprise Account Executive DACH
vor 2 Monaten
Unser Partner hat eine innovative SaaS-Lösung für Customer Experience / Customer Service entwickelt. Diese Plattform ermöglicht es Anwendern, ihre Kunden-Interaktionen (egal ob Telefon, Chat, WhatsApp oder E-Mail) kundenfreundlicher zu gestalten und zu automatisieren. Das "No-Code-Automation" Tool erlaubt auch nicht-technischen Mitarbeitern komplexe, z.B. mit dem CRM integrierte Prozesse erstellen und automatisieren können.
Typischerweise kämpfen Customer Service Organisationen heute mit alten / schlecht vernetzten Systemen und können so z.B. nur schwer E-Mail, Chat und Telefonie gleichzeitig anbieten. Kundenzufriedenheit und Kosten pro Ticket bergen in diesen Organisationen noch deutliches Verbesserungspotential.
Für den Ausbau in der DACH-Region wird das Team um einen Enterprise Account Executive (m/w/d) erweitert.
Aufgaben- Verantwortlich für die Neukundengewinnung in der DACH-Region
- Management der eigenen Pipeline und kontinuierliche Verbesserung
- Enge Zusammenarbeit insbesondere mit Customer Success Team, um maximale Kundenzufriedenheit zu gewährleisten
- Erfahrung im Vertrieb von komplexen Softwareprodukten / Dienstleistungen
- Idealerweise: Erfahrung in der Arbeit und Kommunikation mit Abteilungsleitern / Geschäftsführern / Vorständen in Großunternehmen
- Pragmatische und proaktive Arbeitsweise
- Fließendes Englisch für die interne Kommunikation
- 100% Remote & volle Flexibilität bezüglich des Arbeitsortes (in Europa)
- Die Möglichkeit an der globalen Expansion des Unternehmens teilzuhaben
- Eine großartige Unternehmenskultur und ein unterstützendes Team
- Ungedeckelte Provision mit überdurchschnittlichem Gehaltspotential
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