Teamleitung Technical Customer Operations

Als Technical Customer Operations Team Lead bist du für die Leitung unseres Technical Customer Operations (TCO)-Teams verantwortlich, führst es fachlich und disziplinarisch und stellst sicher, dass die TCO-Standards und -Prozesse eingehalten werden. Darüber hinaus bist du für die Qualitätssicherung, die Einhaltung von KPIs und die Kontrolle der...

Die PositionAls Technical Customer Operations Team Lead bist du für die Leitung unseres Technical Customer Operations (TCO)-Teams verantwortlich, führst es fachlich und disziplinarisch und stellst sicher, dass die TCO-Standards und -Prozesse eingehalten werden. Darüber hinaus bist du für die Qualitätssicherung, die Einhaltung von KPIs und die Kontrolle...

Die PositionAls Technical Customer Operations Team Lead bist du für die Leitung unseres Technical Customer Operations (TCO)-Teams verantwortlich, führst es fachlich und disziplinarisch und stellst sicher, dass die TCO-Standards und -Prozesse eingehalten werden. Darüber hinaus bist du für die Qualitätssicherung, die Einhaltung von KPIs und die Kontrolle...

**Die Position**: Als Technical Service Engineer Team Lead bist du für die Leitung unseres Technical Customer Operations (TCO)-Teams verantwortlich, führst es fachlich und disziplinarisch und stellst sicher, dass die TCO-Standards und -Prozesse eingehalten werden. Darüber hinaus bist du für die Qualitätssicherung, die Einhaltung von KPIs und die...

**Description of employment**: **We are seeking an experienced Operations and Technical Support Specialist to join our team. In this role, you will be responsible for rolling out a new clock in app, answering tickets, and training our account managers (AMs) on new systems, including internal and customer support systems. You will also be responsible for...

Our client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...

Our client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...

Our client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...

**Location**: Berlin - **Type of contract**: Full-Time / Part-Time - **Language**: German / English Speaking **Key Responsibilities**: - Roll out a new Internal Company apps, ensuring all employees are trained on how to use it correctly. - Answer tickets and troubleshoot issues related to our internal and customer support systems. Collaborate with other...

We small businessWe founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.Our...

We small businessWe founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.Our...

**Key Qualifications**: Passion for customer service and ownership of the customer experience including comprehensive issue resolution Able to effectively tailor communication and style to differing audiences Able to self manage and work independently in a fast-paced, constantly changing environment Thrives on a team where expertise is shared and feedback is...

Möchten Sie in einer interessanten und wachsenden Branche arbeiten? Unser Kunde ist ein Unternehmen, das Elektrofahrzeuge auflädt und seinen Sitz in Berlin hat. Aufgrund der wachsenden Nachfrage nach Ladestationen in Deutschland erweitert das Unternehmen sein Team. Wir suchen drei Mitarbeiter für eine unbefristete Vollzeitstelle als...

You (M/F/d) are customer orientated and would describe yourself as a problem solver? Your communication skills (written and oral) in HEBREW are very good? You are communicative and can listen to other people? You enjoy helping other people with their problems? Then you should continue reading. For our client, a dynamic, multilingual technology service...

The Customer Reviews team is looking for a Senior Manager of Product Management, Technical. You will develop the roadmap and best practices for a team of 6 PMs responsbile for the efficent operation of, and future innovation with, Customer Reviews. You’ll need to operate with a high level of autonomy, operate analytically, working backwards from data and...

The Customer Reviews team is looking for a Senior Manager of Product Management, Technical. You will develop the roadmap and best practices for a team of 6 PMs responsbile for the efficent operation of, and future innovation with, Customer Reviews. You’ll need to operate with a high level of autonomy, operate analytically, working backwards from data and...

Please Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Why will you enjoy this new opportunity? Are you passionate about learning and leveraging...

Please Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Why will you enjoy this new opportunity? Are you passionate about learning and leveraging...

ABOUT THIS ROLE As a Working Student on the Customer Care Operations team, you’ll be working closely together with our Frontline Operations Team, Back Office Team and our Vendor Partners around the world. You will be part of a highly motivated team in which having fun is just as important as helping our Partners in their daily tasks. As a Working...

One of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...