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Customer Support Manager
Vor 5 Tagen
Passionate people for sustainable softwareWe are Quentic. Our mission is to provide clarity and orientation in the area of occupational safety, environmental, quality and sustainability management (EHSQ) and to create digital solutions. In Berlin, our team consists of over 300 employeesYour roleAs a Customer Support Manager, you will independently communicate to customers. Here, you need toRecord, analyse, discuss and develop solutions to specific customer questions or requirements; document and follow up as neededRecord error messages and customer requests via e-mail and telephoneClassify and analyse the suggestionsWrite tickets and communicate to internal stakeholders in order to help solve customer issues.Your profile, competencies and knowledgeVocational training or studies with technical specialization and/or HSE orientationProfessional experience in software support is a mustIT affinity, service mentality, communication and problem solving skillsSecure knowledge of English and German, other languages are a plusVery good verbal and written communication skillsTime and self-managementAbility to work in a teamKnowledge of HSE or ESG desirable
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Customer Support Operations Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
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Customer Support Operations Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
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Customer Support Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
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Customer Service Support Manager
vor 1 Monat
Berlin, Deutschland MBL Akustikgeräte GmbH & Co. KG VollzeitMBL ist eines der renommiertesten Unternehmen für High-End Audioprodukte. Gegründet 1979 in Berlin, produzieren wir unsere Lautsprecher und Audio-Elektronik vollständig "Made in Germany" und vertreiben sie weltweit über ein Netz von selbständigen Vertriebspartnern. Die einzigartige Technologie der 360° rundum abstrahlenden Radialstrahler-Lautsprecher...
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Customer Service Support Manager
vor 4 Wochen
Berlin, Deutschland MBL Akustikgeräte GmbH & Co. KG VollzeitMBL ist eines der renommiertesten Unternehmen für High-End Audioprodukte. Gegründet 1979 in Berlin, produzieren wir unsere Lautsprecher und Audio-Elektronik vollständig "Made in Germany" und vertreiben sie weltweit über ein Netz von selbständigen Vertriebspartnern. Die einzigartige Technologie der 360° rundum abstrahlenden Radialstrahler-Lautsprecher...
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Dutch Customer support
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client leases e-scooters - the perfect means of transport for urban environments: quick, overseeable and without problems when looking for parking. These benefits have already been recognized by many people who have registered with our customer - or are planning to do so. We are looking for new colleagues in customer service in order to register all...
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Dutch Customer Support
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client leases e-scooters - the perfect means of transport for urban environments: quick, overseeable and without problems when looking for parking. These benefits have already been recognized by many people who have registered with our customer - or are planning to do so. We are looking for new colleagues in customer service in order to register all...
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Customer Support Manager
vor 2 Wochen
Berlin, Berlin, Deutschland SAP VollzeitWhat you'll do Strategic Responsibilities ·You are responsible for guiding, mentoring, and developing a team to ensure they meet their role expectations and deliver excellent service. ·Lead transformative changes within the team by articulating the reasons behind these changes and demonstrating their relevance to team members. ·Prioritizing the...
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Customer Support Luxury Food Dutch and French
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
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Customer Support Operations Manager
vor 4 Wochen
Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
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Customer Support Operations Manager
vor 2 Monaten
Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
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Customer Support Manager
Vor 6 Tagen
Berlin, Deutschland AMCS Group VollzeitPassionate people for sustainable software We are Quentic. Our mission is to provide clarity and orientation in the area of occupational safety, environmental, quality and sustainability management (EHSQ) and to create digital solutions. In Berlin, our team consists of over 300 employees Your role As a Customer Support Manager, you will...
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Multilingual Technical Advisors Customer Support
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
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Multilingual Technical Advisors Customer Support
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
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Multilingual Technical Advisors Customer Support
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
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Customer Support
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...
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French Customer Service English Language Materials
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...
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Customer Support Manager in
vor 2 Wochen
Berlin, Berlin, Deutschland ARTBUTLER VollzeitSalary EUR per year Requirements:Dein Profil:Du hast relevante Berufserfahrung im Customer SupportDu arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verständnis von digitalen Lösungen mitDu hast sehr gute Deutsch und Englischkenntnisse in Wort und SchriftDu arbeitest selbstständig, verfügst über...
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Dutch Customer Support High End Devices
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Customer Support Smart Tv
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...