Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Frankfurt - Dun & Bradstreet Deutschland GmbH


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Customer Service Representative

vor 4 Wochen


Frankfurt, Deutschland Dun & Bradstreet Deutschland GmbH Vollzeit

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us


  • Unterstützung bei standardisierten Workflows im Customer Service
  • Schwerpunkt: schriftliche Bearbeitung von Datenschutzanfragen und Rechtsanwaltskorrespondenz
  • Übernahme von allgemeinen administrativen Tätigkeiten
  • Umsetzung von Sonderaufträgen und Kundenanfragen
  • Bearbeitung von Kundenanfragen im CRM-System Salesforce
  • Support with standardized workflows in Customer Service
  • Focus: written processing of data protection enquiries and legal correspondence
  • Taking over general administrative tasks
  • Implementation of special orders and customer enquiries
  • Processing customer enquiries in the CRM system Salesforce

  • Eine abgeschlossene kaufmännische Ausbildung, bevorzugt mit Schwerpunkt Rechtsanwalts-FA
  • Erste Berufserfahrung im gewünschten Umfeld
  • Affinität zu IT-Aufgaben
  • Analytische Denkweise und eine effektive, sorgfältige und strukturierte Arbeitsweise
  • Sehr gute mündliche und besonders schriftliche Kommunikationsfähigkeiten
  • Hohe Kunden- und Serviceorientierung
  • Organisationstalent, Flexibilität und Teamfähigkeit
  • Ruhiges und sicheres Auftreten
  • Gute MS-Office- und Internet-Kenntnisse sowie ein allgemeines technisches Verständnis
  • Fließendes Englisch in Wort und Schrift
  • A completed commercial apprenticeship, preferably with a focus on legal assistants
  • Initial work experience in the required environment
  • Affinity for IT tasks
  • Analytical way of thinking and an effective, careful and structured working style
  • Very good verbal and written communication skills
  • High customer and service orientation
  • Organizational talent, flexibility and ability to work in a team
  • Calm and confident manner
  • Good MS Office and Internet skills as well as general technical understanding
  • Fluent written and spoken English

  • Ein erfolgshungriges, teamorientiertes und wissbegieriges Team
  • Ein über den Branchendurchschnitt leistungsgerechtes Gehaltsgefüge sowie über den Standard hinaus interessante und attraktive Sozialleistungen
  • Die richtigen Werkzeuge zum Erfolg (Laptop, etc.)
  • Spaß, Freude, Vertrauen und jede Menge Potentiale zum Wohlfühlen