AirC2 System Administrator

vor 2 Monaten

RamsteinMiesenbach, Rheinland-Pfalz, Deutschland Spektrum Vollzeit

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

  • Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
  • Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
  • Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
  • Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
  • Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

  • Installs, operates and maintains all associated Air Application System (AAS) hardware, software, databases and applications. Updates and upgrades software utilising the full range of documentation and tools.
  • Maintains system serviceability and stay abreast of the latest developments within this field
  • Actively monitors system logs to ensure the delivered service is being supported in accordance with the authorized Service Level Agreement (SLA) for the system. Actions all discrepancies through immediate line management and/or service line support
  • Actively monitors the service management system and reacts to incidents, change requests and tasks to ensure swift resolution
  • Implements the appropriate change control procedures for AAS.
  • Investigates system disruptions and faults concerning the installation and functionality of AAS hardware and/or software. Adopts the correct course of action and reports actions through the appropriate channels
  • Documents all design and configuration changes for assigned AAS applications
  • Under use of the appropriate tools accurately creates and/or amends operating procedures
  • Assists in support, monitor and report application and data integrity for all assigned systems, support IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans. Provides reports as required
  • Maintains liaison with CSU internal units, Business Areas and other technical organisations, to maintain technical cohesion and improve customer support
  • Assists to create and maintain knowledge management systems and contents to meet business needs
  • -Assists with equipment trials and validation testing of new software releases for AAS systems
  • Assumes the roles of system administrator and security manager utilizing a Delegation Model approach in order to maintain the integrity of the system
  • Participates in a 24/7 shift work schedule to support various AIRCOM missions, as required
  • Responds timely to CSU recall requests in support of high priority taskings
  • Deputize for higher grade staff, if required
  • Performs other duties as may be required.

Essential Skills and Experience

  • Experience within the area of Systems Administration of complex computer systems
  • Knowledge of AirC2 systems
  • At least 2 years' experience in the last 5 years in an IT and communication systems support position
  • Experience with Configuration Management
  • Intermediate Knowledge of various operating systems (Microsoft Windows Server, Linux, Oracle Solaris)
  • Intermediate Knowledge of networking.

Education

  • Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.

Working Location

  • Ramstein, Germany

Working Policy

  • On-Site
  • Working within 24/7 operational site, in a team roster of 12hrs shifts including some weekends.

Travel

  • Some travel to other NATO sites may be required

Security Clearance

  • Valid National Top Secret or NATO Cosmic Top Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

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