Partnerships Manager

vor 3 Wochen


Berlin, Berlin, Deutschland Parloa Germany Vollzeit

Find all our jobs in English here.

YOUR MISSION:

As our new Partnerships Manager - Business Process Outsourcing Partners (f/m/d)* your mission is to grow and develop a portfolio of regional and global Business Process Outsourcing partners in alignment with the company's overall business goals. This involves identifying and qualifying potential BPO partners, establishing impactful partnerships with them, developing and executing growth plans, and delivering against revenue targets. The BPO Partner Manager will grow revenue and build a long-term profitable business with our most valuable partners at the strategic level. In your role as a Partnerships Manager for BPOs you will work closely with the cross-functional teams, including sales, marketing, and technical experts to deliver joint objectives.

IN THIS ROLE YOU WILL:
  • Identify, quality and acquire new BPO partners and determine the best program fit for them.
  • Build and maintain strong relationships with the key stakeholders to drive revenue growth and customer retention.
  • Own partner relationships end-to-end and coordinate effective communication channels with partners.
  • Plan and manage go-to-market initiatives with BPOs as well as marketing and partner enablement activities together with other departments as required
  • Collaborate cross-functionally with internal teams (sales, marketing, product, etc.) to drive partner success.
  • Stay up-to-date with industry trends and best practices to continuously improve the partner program.
WHAT YOU BRING TO THE TABLE:
  • Bachelor's degree in business, marketing, or a related field
  • 3+ years of experience in partner management, channel management or enterprise sales in the BPO industry.
  • Experience working for a BPOs is a strong plus
  • Excellent relationship-building, communication, and negotiation skills
  • Proven track record of driving business growth and achieving results
NICE TO HAVE:
  • Experience working in customer service industry or Conversational AI
  • Experience with enterprise software (SaaS) or cloud solutions is a plus
WHAT'S IN IT FOR YOU?
  • Be part of a dynamic, driven team of +33 nationalities with flat hierarchies and collaborative company culture
  • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. (Job specific, it could be also on-site work)
  • Attractive compensation package with equity (Job Specific).
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours, 28 vacation days and workation opportunities
  • Regular team events, game nights, and other social activities
  • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
  • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:

Recruiter video call → Challenge Task → Expert interview(s) → Meeting the team → Founder interview

WARUM PARLOA?

Werde Teil von Parloa und revolutioniere die Kundenkommunikation mit künstlicher Intelligenz Wir sind eine führende "Conversational-AI-Plattform", die mit Branchenriesen sowohl als Partner als auch als Kunden zusammenarbeitet. Unsere Mission ist es, eine umfassende Lösung für Unternehmen weltweit zu schaffen, und wir sind entschlossen, dies zu erreichen, indem wir Menschen und KI zusammenbringen.

2017 wurden wir in Berlin gegründet und sind seitdem zu einem der innovativsten SaaS-Unternehmen auf dem Markt geworden. Durch den Einsatz unserer modernen Conversational-AI-Plattform ermöglichen wir Unternehmen, sinnvolle Gespräche mit ihren Kunden zu führen. Wir setzen uns dafür ein, dies zu erreichen, indem wir erstklassige technische Ingenieurskunst mit innovativem Leadership und der Überzeugung kombinieren, dass jedes einzelne Teammitglied einen massiven Einfluss auf unsere Zukunft haben kann.

Wenn du dich Parloa anschließt, hast du die Möglichkeit, Teil eines dynamischen und innovativen Teams zu sein, das eine ganze Branche revolutioniert. Wir sind leidenschaftlich daran interessiert, gemeinsam zu wachsen und Möglichkeiten für persönliche und berufliche Entwicklung zu schaffen. Mit unserer kürzlich erfolgten Series-A-Investition in Höhe von 20 Millionen US-Dollar expandieren wir global und suchen talentierte Personen, die sich uns auf dieser aufregenden Reise anschließen möchten.

Hast du Fragen zu Parloa, der Rolle oder unserem Team, bevor du dich bewirbst? Bitte zögere nicht, dich mit unserem Hiring Team in Verbindung zu setzen.

Parloa verpflichtet sich, die höchsten Datenschutzstandards für die Daten unserer Kund:innen und Mitarbeiter:innen aufrechtzuerhalten. Alle unsere Mitarbeiter:innen sind entscheidend daran beteiligt, größte Sorgfalt, GDPR und ISO-Konformität, einschließlich ISO 27001, beim Umgang mit sensiblen Informationen sicherzustellen

* Wir bieten allen qualifizierten Bewerber:innen Chancengleichheit, ungeachtet ihrer Hautfarbe, ihres Geschlechts, ihrer sexuellen Orientierung, ihres Alters, ihrer Religion, ihrer nationalen Herkunft, ihres Behindertenstatus, ihres sozioökonomischen Hintergrunds und anderer Merkmale.



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