Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
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Technical Support Engineer
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Technical Support Specialist
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Technical Support Specialist
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Technical Solutions Engineer
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Technical Support Engineer
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Lead Technical Support Engineer
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Munich, Bayern, Deutschland PTC VollzeitIn a rapidly evolving world, PTC stands at the forefront of innovation. Our solutions seamlessly integrate the physical and digital realms, empowering organizations to enhance their operations, develop superior products, and enable individuals across all facets of their enterprises. Our workforce is pivotal to our achievements. Currently, we boast a global...
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Product Line Engineer
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Technical Support Engineer
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Munich, Bayern, Deutschland Technical University of Munich VollzeitJob Title: Technical Support Specialist for IT Infrastructure and DevelopmentThe Technical University of Munich's IT Department is seeking a highly motivated student assistant to support the development and maintenance of our IT infrastructure. The successful candidate will work closely with our team to ensure the smooth operation of our systems and...
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Technical Applications Engineer
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Munich, Bayern, Deutschland ACCRETECH VollzeitACCRETECH stands as a premier manufacturer of production machinery for the semiconductor sector and systems dedicated to form and surface metrology. Our European headquarters in Munich caters to the entire European market through a robust network of sales and customer service offices. We are currently seeking a full-time position to bolster our Technical...
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Lead Technical Support Engineer
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Munich, Bayern, Deutschland PTC VollzeitAbout PTC: PTC is at the forefront of transforming industries by merging the physical and digital realms. Our innovative software solutions empower organizations to enhance their operations, develop superior products, and enable their workforce across all business dimensions. Our Commitment to People: Our success is driven by our diverse global team...
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Technical Product Engineer
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Technical Product Engineer
vor 3 Wochen
Munich, Bayern, Deutschland Plastic Omnium VollzeitTechnical Product EngineerWe are seeking a Technical Product Engineer (TPE) to become a vital part of our organization. In this role, you will oversee the technical dimensions during the acquisition and development stages. Your primary duties will encompass:Overseeing OEM and internal technical collaborationsEvaluating product design and investigating...
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Technical Applications Engineer
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Munich, Bayern, Deutschland ACCRETECH VollzeitACCRETECH stands as a prominent entity in the manufacturing of advanced production equipment tailored for the semiconductor sector, alongside systems designed for precise form and surface metrology. Our European operations are centralized in Munich, catering to a diverse clientele across the continent through a robust network of sales and support offices. We...
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Lead Technical Support Engineer
vor 2 Wochen
Munich, Bayern, Deutschland PTC VollzeitAbout PTC: PTC is at the forefront of innovation, bridging the gap between the physical and digital realms. Our solutions empower organizations to enhance their operations, develop superior products, and enable their workforce across various business dimensions. Our Workforce: With a global team of nearly 7,000 professionals, we prioritize creating...
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IT Systems Support Engineer
vor 3 Wochen
Munich, Bayern, Deutschland Westfalia Fruit VollzeitJoin Our Team as an IT Support Engineer Westfalia Fruit, a prominent global supplier of fresh produce and value-added products, is seeking an IT Support Engineer to enhance our operations. Our organization is dedicated to delivering high-quality avocadoes and fresh fruit throughout the year, leveraging our extensive supply chain. About the Role The IT...
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Technical Support Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Digital Waffle VollzeitIT Support Engineer | Software, Hardware | Digital WaffleA skilled IT Support Engineer is required by a prominent company in the VR sector. As a leader in virtual reality entertainment, the company is experiencing significant growth in its customer base, necessitating an expansion of its support team. You will be the primary contact for daily support needs,...
Technical Support Engineer
vor 2 Monaten
Location:
Kirchheim bei Munchen, DE, 85551
Job Summary
As a Technical Support engineer, you provide advanced technical support to customers, customer support personnel, and field support staff that is focused on advanced diagnosing, troubleshooting, repairing, and debugging NetApp products including Software, Hardware, and multi-system/multi-vendor/multi-network interoperability issues. This may also include extensive collaboration with engineering and the Critical Account Program.
You respond to situations where first-line product support has failed to isolate or fix problems in hardware of software products, and you ensure delivery of optimal results. You must be a "take charge" professional, with demonstrated technical problem-solving skills, a subject matter expert and possess string customer service orientation and experience.
- Strong written and verbal communication skills in German and English.
- Mentoring abilities for helping fellow Technical Support Engineers when needed also providing coaching on effective communication and customer service skills in stressful and/or ambiguous situations.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
- Ability to follow standard engineering principles and practices, escalating when necessary.
- Contribute to the shift left philosophy by driving knowledge management, incident prevention and product improvement, applying KCSV6 Solve and Evolve loop best practices.
- Creative approach to problem solving.
- Solid understanding of one or more of the following protocols, applications and platforms: NFS, CIFS, SAN, iSCSI, TCP/IP and Networking, RAID, NetApp Storage System operating systems such as Data ONTAP or E-Series Operating System (EOS), DNS, NIS and AD.
- Data ONTAP operating system and NetApp High-Availability (HA) Technology.
- UNIX/Linux configuration, administration, and technical support.
- Microsoft Windows environment configuration, system administration and technical support.
- NAS and/or SAN storage and surrounding infrastructure.
- The interoperability of enterprise applications (such as Microsoft Exchange, Microsoft SQL Server, Oracle, and SAP) with NetApp storage systems and solutions.
- NetApp Cluster-Mode Storage Solutions and related technologies.
- Server, and Desktop Virtualization Solutions (such as VMware, Microsoft Hyper-V, Citrix)
- NetApp Storage Management Software Suite.
- Performance issues relating to NetApp storage solutions.
- Expertise in one or more cloud solutions is a plus.
A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience; 5 to 7 years of experience in UNIX, Storage administration or technical support is required.
Job Segment: Technical Support, Technical Support Engineer, Cloud, Electrical Engineering, Unix, Technology, Engineering
