Senior Operations Improvement Specialist, EU ATS

vor 2 Wochen


Krefeld, Nordrhein-Westfalen, Deutschland Amazon TA Vollzeit
Are you interested in shaping the future of Amazon Transportation Services
(ATS) ? Do you want to work in a large scale organization, but with a start-up
feeling? Do you want to create processes, operating models, and drive Amazon
network improvements? Do you have a strong passion for continuous improvement
and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System)
team is seeking a highly skilled and motivated person as a Senior Process
Expert to help develop a world class middle mile process that delivers goods
on time at the best cost.
This position will support Amazon Transportation Services and drive
operational excellence and project management across the EU Fulfillment
Center, Sort Center, Air Node, and Delivery Station network. A successful
candidate will have experience managing large and complex projects with bias
for action needed in a startup environment.

A successful candidate will demonstrate:
· Passion for continuous improvement and developing mechanisms to reduce
defects
· Willingness to roll up your sleeves and do whatever is necessary; owner
mentality
· Strong change management and implementation experience, including a
demonstrated ability to engage effectively with high levels of management
· Ability to think strategically and execute methodically
· Ability to drive projects from initially ambiguous states
· Demonstrated analytical and quantitative skills and ability to use hard data
and metrics to back up assumptions and develop business cases
· Demonstrated ability to write detailed project and business plans.
· High attention to detail and proven ability to manage competing priorities
simultaneously

Key job responsibilities
· Drive network level excellence by designing and implementing systems,
metrics and programs that maximize compliance, productivity and continuous
improvement.
· Build strong partnership with operations field leaders to identify impact of
new business initiatives and successfully integrate and deploy them onsite.
· Engage other Amazon business units globally to share best practices and
improve end to end outcomes for Amazon customers.
· Work with technology teams and product managers to develop new tools and
systems to support the growth of the business.
· Support to improve the vision, content, and delivery of standard work and
ACES Training program.
· Create benchmark standards and audit process
· Analyze and solving operational barriers with a focus on understanding root
causes.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays
a central role in our success. Using air, sea and road transport, as well as
sortation centres equipped with the latest technology, you’ll help Amazon’s
transport run at maximum efficiency. Our team captures data and uses it to
drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise
of our people to get packages to their destination.

This role can be based across the EU, but within one of Amazons first-party
EU Sort Centers in UK, Spain, Italy, Germany or France.

Key job responsibilities
· Drive network level excellence by designing and implementing systems,
metrics and programs that maximize compliance, productivity and continuous
improvement.
· Build strong partnership with operations field leaders to identify impact of
new business initiatives and successfully integrate and deploy them onsite.
· Engage other Amazon business units globally to share best practices and
improve end to end outcomes for Amazon customers.
· Work with technology teams and product managers to develop new tools and
systems to support the growth of the business.
· Support to improve the vision, content, and delivery of standard work and
ACES Training program.
· Create benchmark standards and audit process
· Analyze and solving operational barriers with a focus on understanding root
causes.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays
a central role in our success. Using air, sea and road transport, as well as
sortation centers equipped with the latest technology, you’ll help Amazon’s
transport run at maximum efficiency. Our team captures data and uses it to
drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise
of our people to get packages to their destination.

### BASIC QUALIFICATIONS

· Bachelor’s Degree in supply chain management, engineering, or other
technical field (or higher) or extensive Amazon experience
· Proven progressive responsibility in warehouse operations, logistics,
transportation planning, carrier management, supply chain or related field
· Lean Six Sigma Green Belt Certification (or higher)
· Exposure to program and project management
· Demonstrable experience managing cross-functional and regional programs
influencing different stakeholders groups
· Advanced MS Office skills, particularly Microsoft Excel
· Approximately 30-40% travel required

### PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon.
If you have all the basic qualifications above, we’d love to hear from you.
· Highly analytical and comfortable with large analyses
· Able to quickly distill down complex operating models and identify
opportunities
· Ability to operate at both a strategic and operational level. Credible and
impactful both with Senior Operational and Business Leaders as well as on the
shop floor
· Writing SQL queries, knowledge of Python, Visual Basic, Tableau or other
technical tools

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd



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