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Senior Process Specialist, EU Transportation Services

vor 3 Monaten


Krefeld, Nordrhein-Westfalen, Deutschland Amazon TA Vollzeit

Are you ready to influence the future of Amazon Transportation Services (ATS)? Do you thrive in a large-scale organization while maintaining a start-up atmosphere? Are you passionate about creating processes, operational frameworks, and enhancing the Amazon network?

The EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is on the lookout for a dedicated and skilled individual to join us as a Senior Process Specialist. In this role, you will play a crucial part in developing a top-tier middle mile process that ensures timely delivery of goods at optimal costs.

This position is pivotal in supporting Amazon Transportation Services and advancing operational excellence and project management throughout the EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network.

Key Attributes of a Successful Candidate:

  • A strong commitment to continuous improvement and the ability to devise mechanisms that minimize defects.
  • A proactive approach, demonstrating an owner mentality and readiness to engage in hands-on work.
  • Extensive experience in change management and implementation, with a proven track record of effectively engaging with senior management.
  • Strategic thinking coupled with methodical execution capabilities.
  • Proficiency in driving projects from ambiguous starting points.
  • Strong analytical and quantitative skills, utilizing data and metrics to support assumptions and formulate business cases.
  • Expertise in crafting detailed project and business plans.
  • Exceptional attention to detail and the ability to manage competing priorities simultaneously.

Primary Responsibilities:

  • Enhance network-level excellence by designing and implementing systems, metrics, and programs that optimize compliance, productivity, and continuous improvement.
  • Foster strong partnerships with operational leaders to assess the impact of new business initiatives and ensure successful onsite integration.
  • Collaborate with other Amazon business units globally to exchange best practices and enhance overall outcomes for Amazon customers.
  • Work alongside technology teams and product managers to develop innovative tools and systems that support business growth.
  • Contribute to the enhancement of the vision, content, and delivery of standard work and the ACES Training program.
  • Establish benchmark standards and an auditing process.
  • Analyze and resolve operational challenges with a focus on identifying root causes.

About the Team:

The Amazon Transportation Service (ATS) team is essential to our ability to deliver efficiently. As part of ATS, you will join a diverse team that is integral to our success. Utilizing air, sea, and road transport, along with state-of-the-art sortation centers, you will help optimize Amazon's transportation operations.

Our team leverages data to drive informed decisions, playing a key role in making Amazon more innovative and efficient. We prioritize safety, recognizing that our people are our greatest asset, and we rely on their expertise to ensure packages reach their destinations effectively.