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Strategic Customer Support
vor 2 Wochen
The office in Düsseldorf area is now looking for an ambitious Strategic Customer Support (Manager). Depending on the experience it is also possible to directly start in a manager position.
Your tasks:
In this position you will act as the "Face" of the Company in Europe
Your tasks include:
- Customer support for all European customers regarding products, delivery and any possible questions
- Analyzing customer situations, investigating problems, and providing strategic solutions
- Being the communication interface between customers in Europe and the sales division in Japan
- Business travel withing Europe
- Handling of quality issues and requesting quotations
Your profile:
- Completed University degree or vocational training, preferably with Japan connection
- Experience in a similar position with Japanese companies, preferably in the automotive or other industrial fields
- Very good communication skills, ability to cooperate and work in a team
- Driver's license and driving experience
Required languages:
- Business fluent English and Japanese skills
- German skills advantageous, but not mandatory
Benefits:
- Full time hybrid position with a 40 hr. week
Availability:
as soon as possible, negotiable
- Commuting costs will be paid
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