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Unser Kunde ist ein internationales, stetig wachsendes Handelsunternehmen, welches sich auf die Distribution von Bauteilen spezialisiert hat. Mitarbeiterevents, individuelle Weiterentwicklungsmöglichkeiten und flexible Arbeitszeiten erwarten Sie hier. Wenn Sie ein Teil dieser Erfolgsgeschichte sein möchten, so bewerben Sie sich jetzt Für weitere Details rufen Sie uns gerne an.
Customer Service Representative (m/w/d)
IHRE AUFGABEN
- Effektive Abwicklung von Aufträgen, Angeboten und Reklamationen
- Umfassende und effiziente Bearbeitung von Kundenanfragen via Telefon, Web, E-Mail und Fax
- Aufbau und Pflege von Kundenbeziehungen
- Abstimmung von Produktqualität und Lieferterminen in enger Zusammenarbeit mit dem Mutterhaus in den USA
- Sicherstellen eines kundenorientierten Service Excellence Angebotes
- Bearbeitung von Kundenaufträgen und Katalogen
- Kommunikation mit anderen Abteilungen, um die Anforderungen des Kunden bestmöglich zu erfüllen
IHR PROFIL
- Bachelor oder eine abgeschlossene kaufmännische und/oder technische Ausbildung
- Mehrjährige Erfahrung im Bereich Customer Service
- Ein ausgeprägtes Organisationstalent und eine sehr strukturierte Arbeitsweise
- Eine ausgezeichnete Serviceorientierung sowie eine hoher Qualitätsanspruch
- Effizientes Arbeiten und eine zuverlässige, sorgfältige und analytische Arbeitsweise sowie Verhandlungsgeschick
- Exzellente Deutsch- und Englischkenntnisse in Wort und Schrift, weitere Sprachen sind von Vorteil
- Sichere MS-Office Kenntnisse
- Spaß an der Zusammenarbeit in einem effizienten und motivierten internationalen Team
IHRE VORTEILE
- Wir behandeln Ihre persönlichen Daten und Bewerbungsunterlagen absolut vertraulich und diskret
- Sie bewerben sich einmal bei uns und wir übernehmen die Suche nach einem passenden Job
- Wir ermöglichen Ihnen den Zugang zum sog. verdeckten Stellenmarkt (nicht ausgeschriebene Stellen)
- Wir verfügen über eine Vielzahl an Stellen, die kurzfristig besetzt werden müssen
- Wir führen mit Ihnen ein persönliches Interview mit anschließendem individuellem Karrierecoaching
- Wir unterstützen Sie bei der Vorbereitung Ihres Vorstellungsgespräches beim Unternehmen
- Wir ermöglichen Ihnen persönliche Kontakte zu Entscheidern und geben Ihnen hilfreiche Informationen
- Wir beraten Sie zum Arbeitsvertrag des neuen Arbeitgebers
- Unsere Leistung ist absolut kostenlos für Sie als Bewerber (m/w/d)
Gemeinsam finden wir heraus, ob diese Position die Richtige für Sie ist und ob wir Ihnen außerdem noch andere Perspektiven anbieten können.
direkt online bewerben
Kontakt
OPUS ONE Recruitment GmbH
Marsstraße 22
80335 München
Tel.:089/