Technical Account Manager, ES

Vor 6 Tagen

Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

AWS Technical Account Manager

Do you want to be a trusted advisor and cloud operations architect for Enterprise Support customers? Join our team as an AWS Technical Account Manager

We are looking for someone who will have a direct impact on helping customers maximize the value of cloud technology. Crafting and executing strategies to drive customers' adoption and use of various AWS services like EC2, S3, DynamoDB, RDS, Lambda, and more will be part of your responsibilities.

Our Technical Account Managers collaborate with top businesses, from startups to large enterprises undergoing significant transformations. You'll provide guidance on architecture, support strategy, project planning, launch execution, and ongoing operational challenges.

About the Company:

AWS is committed to delivering revenue, adoption, and growth from small to mid-market accounts and enterprise-level customers. The AWS Global Support team ensures world-class support for customer success. Partnering with a global customer base building mission-critical applications on AWS services is a key focus.

Key Responsibilities:

  • Build solutions, provide technical guidance, and advocate for customers
  • Ensure operational health of AWS environments while reducing costs
  • Develop trusting relationships with customers, understanding their needs and challenges
  • Drive technical discussions on incidents, trade-offs, and risk management
  • Consult with partners from developers to C-suite executives
  • Collaborate with various teams including Solutions Architects, Business Developers, and Sales Account Managers
  • Proactively identify opportunities for customers to gain more value from AWS
  • Provide detailed service disruption reviews, metrics analysis, and pre-launch planning
  • Assist customers in migrating workloads to the cloud and solving related problems
  • Conduct workshops and sessions to enhance customer capabilities

A Day in the Life:

As an AWS Technical Account Manager, you'll be part of a team that values diverse experiences and encourages candidates from various backgrounds to apply. Whether you have a non-traditional career path or alternative experiences, we welcome your application.

Why AWS:

AWS is the leading and most widely adopted cloud platform globally. Our commitment to innovation has made us the trusted choice for startups and Global 500 companies alike. Achieve work-life balance with our flexible working culture and foster an inclusive team environment that celebrates diversity.

Mentorship and Career Growth:

Join us in our journey to become Earth's Best Employer. Benefit from endless knowledge-sharing, mentorship, and career resources to enhance your professional development.

Preferred Qualifications:

  • Professional experience with cloud providers such as AWS, Azure, Google Cloud Platform, etc.
  • Programming skills in Java, Python, Perl, Ruby, C#, and/or PHP (a plus)
  • Prior experience as a Software Engineer, Developer, DevOps Engineer, etc.
  • Knowledge of DevOps practices and tools like CI/CD, Puppet, Docker, Kubernetes, Chef is advantageous

Amazon is an equal opportunity employer that values diversity in the workforce. Your experience and skills are what matter most to us. Focus on discovering, inventing, simplifying, and building with us. Your privacy and data security are our top priorities.

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