Technical Account Manager, ES EMEA

vor 1 Woche

Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit

At Amazon, our goal is to become the most customer-centered company on Earth.


The Opportunity

  • As a trusted advisor, you will play a key role in assisting our Partners maximize the benefits of cloud technology.
  • You will develop and implement strategies to boost our Partners' adoption and utilization of AWS services, such as EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT.
  • Our Technical Account Managers collaborate with a diverse range of businesses, offering guidance on architecture, support strategies, project management, and ongoing operations.

Discover what our teams have to say about their experience:
(link removed)


If you are eager to be part of a groundbreaking transformation in businesses through cloud technology, we are excited to hear from you.


Key Responsibilities:
  • Develop solutions, offer technical advice, and advocate for customers.
  • Maintain the operational health of AWS environments while streamlining costs and complexities.
  • Establish trust-based relationships with customers, comprehending their business requirements and technical obstacles.
  • Engage in technical discussions concerning incidents, trade-offs, and risk management leveraging your technical expertise and customer focus.
  • Consult with various stakeholders from developers to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Take proactive steps to identify opportunities for customers to derive additional value from AWS.
  • Conduct thorough reviews of service disruptions, monthly & quarterly metrics, and detailed pre-launch planning.
  • Address a variety of challenges as customers transition their workloads to the cloud.
  • Elevate customer competencies through workshops, knowledge-sharing sessions, etc.

About the Team:
We are dedicated to supporting the well-being of our team members and their families, offering benefits like Healthcare, Employee Assistance Programs, and Global Mobility opportunities.


We are considering candidates for positions in Munich, BY, DEU.


PREFERRED QUALIFICATIONS
  • Experience with AWS services or similar cloud solutions.
  • Prior experience in an internal enterprise or customer-facing role as a technical lead.

Amazon is committed to diversity and inclusivity in our workforce. Our recruitment decisions are based on your skills and experience. We appreciate your drive to innovate, simplify, and construct. Safeguarding your privacy and data security is our top priority at Amazon. Please review our Privacy Notice for more information on how we handle candidate data.

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