Customer Order Manager

vor 1 Monat

Donauwörth, Deutschland ARTS Experts GmbH Vollzeit

We are looking for a committed personality with strong teamwork skills, proactivity and a structured way of working If this sounds like you, now is the ideal opportunity to contribute and emphasise your specialist knowledge and communication skills as Customer Order Manager at our customer Airbus Helicopters Deutschland GmbH in Donauwörth. Apply today

The position is to be filled full-time or part-time.
Job descriptionTasks

Ensure timely and quality processing of all customer orders and deliveries

Regular communication to customers on order progress

Develop, monitor and communicate performance indicators

Managing priorities in relation to customer requirements and work in progress and performance

Measuring performance and quality of execution of repair processes

Ensuring the interface between the various internal and external stakeholders

Supporting the introduction of new processes and projects

Monitoring process deviations and proposing appropriate improvement actionsRequirements

Successfully completed studies in business administration or extended specialised additional qualifications (e.g. negotiation, contract design, marketing, product knowledge)

Several years of professional experience in the areas of contract management, maintenance repair & overhaul, proposal preparation, sales and / or support & services

Thorough understanding of the operational MRO business, ideally already practical experience in this area

Expertise in the aerospace industry is advantageous

Business fluent in German and proficient in English

Existing work permit for the EUServices

Work-life balance – through flexible working time models Attractive remuneration – according to the Equal Pay model incl. special annual payments plus bonuses and allowances above the standard rate Recreation – 30 days vacation including additional days off for specific occasions Perspective – international, group-wide training and development opportunities Social – company pension scheme with employer subsidy Good care – through on-site facilities such as canteen and cafeteria Mobility – provision of employee parking spaces and subsidy for travel costs

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