Junior Logistics Manager Customer Service

vor 3 Wochen

Donauwörth, Bayern, Deutschland ARTS Experts GmbH Vollzeit

Are you looking for an entry into the world of logistics and would like to prove your service-orientation? Welcome to our customer Airbus Helicopters Deutschland GmbH in Donauwörth As a Junior Logistics Manager Customer Service, we offer you the flexibility to join us on a full or part-time basis and develop your skills. We prioritise customer satisfaction and we are looking for dedicated talents like you who are passionate and committed to their work. Your strong service-orientation and talent for stakeholder management will be right at home with us. If you are ready to become part of a dynamic team and bring your enthusiasm for excellent customer service to the table, we look forward to meeting you.
Job descriptionTasks

  • Proactive customer communication regarding AOG orders and continuous status updates
  • Analysis of logistical and technical options for fast and efficient responses
  • Search for logistics solutions (parts relocation, buyback, FAL cannibalisation) and alternative parts to ensure on-time delivery
  • Maintaining customer relationships by providing timely updates on material availability and meeting delivery deadlines
  • Close cooperation with back offices for up-to-date information and system optimisation (SAP & Salesforce) as well as further development of tools
  • Preparation and participation in regular meetings with CLMs and customers
  • Preparation of weekly reports, especially for strategic customersRequirements
    • Completed vocational training, for example as an industrial clerk with versatile further training (SAP, Excel, project controlling)
    • Several years of specialised experience in the aforementioned area
    • In-depth user knowledge of MS Office and SAP
    • Proficient in German and English, additional language skills an advantage
    • Existing work permit for the EUServices
    • Optimum work-life balance – balance through flexible working time models
    • Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
    • Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
    • Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
    • Social security – company pension scheme with generous employer contribution
    • First-class catering – with on-site facilities such as a canteen and cafeteria
    • Flexible mobility – employee car park and travel allowance

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