Strategic Ecosystem Manager

At Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for conventionâbut most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, youâll be part of a nimble group thatâs empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You wonât have to look to find growth opportunitiesâready or not, theyâll find you. From retail to government to healthcare, weâre on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think thatâs work worth doing.

Strategic Ecosystem Manager

Why We Have This Role

Qualtrics is looking for an energetic and self-motivated individual to join our Ecosystem (Business Development) team, supporting the DACH region. As a Strategic Ecosystem Manager for the DACH region, you will be responsible for developing and executing strategies to build incremental revenue streams for Qualtrics through enabling and managing key strategic partners. You will support the definition of the overall Partner Strategy for the region, lead Partner sales enablement plans and execute joint GTM plans that drive growth in this market. The right candidate will excel at sales and networking, an interest in innovative enterprise customer experience technology, a passion for transforming sales culture through partners, excellent communication and presentation skills, and the ability to think quickly and improvise. Adaptability and a positive approach will be paramount.

How Youâll Find Success

• Successfully drive partner referral pipeline to Qualtrics Sales Executives, ultimately resulting in closed revenue and an increase in win rates
• You have built additional revenue with a partner, rather than just managing the relationship
• Manage through change - Navigating through ambiguity and challenges has become part of the standard way of working
• Most importantly, you care deeply about our partnersâ success and provide them a world-class experience

How You'll Grow

• This role offers many development opportunities of other skills and competencies that will help you shape your future career path across Ecosystem.
• You will have the chance to work independently within the Ecosystem business and have the chance to help us build out alliance relationships.

Things Youâll Do

• Build and maintain positive relationships with strategic partners in the DACH region, including developing a robust âexecutionâ plan that defines how Qualtrics & the key partners will deliver on annual targets in region.
• Drive partner referral pipeline to Qualtrics Sales Executives
• Train and influence partner sellers by refining value propositions to meet specific client needs and facilitate client introductions to Qualtrics.
• Engage new partners through a programmatic approach to ensure we work with partners that will help increase metrics like deal size and win rates.
• Identify, develop and execute on clear joint partner sales GTM activities to ensure YoY growth (demand generation activities, sales strategy).
• Develop compelling Partner Value Proposition content that will drive executive engagement with Partner leaders.
• Work with Qualtricsâ Partner Marketing team to identify and drive market awareness in region, including the planning and delivery of external events & communication campaigns.
• Lead QBRs with Sales Leadership & the Partners to ensure joint ownership of sales & pipeline targets.
• Collaborate with Qualtricsâ Sales teams to ensure appropriate engagement & drive deals forward.

What Weâre Looking For On Your CV

• Experience leading & managing tier-1 partner/alliances business initiatives within a SaaS environment or from a consulting background
• Minimum of 6 years working in either Tech or Transformation projects, a SaaS vendor or a top tier advisory firm, ideally with a strong track record of either direct or indirect sales
• Prior experience in a similar role developing & executing on a partner Execution plan and a strong track record of success in building strategic relationships with priority partners
• Experience driving a programmatic approach to account engagement & sales origination
• Demonstrated track record of driving pipeline & revenue and consistent attainment to targets
• You are open to travel up to 50% 
• You are an expert alliance leader with the ability to initiate and develop complex partnerships that deliver results
• Relevant experience working with partner sales and delivery functions
• Business level fluency in German and English required

What You Should Know About This Team

• Our team is a group of driven individuals who are intelligent, organised, and dedicated. 
• Goal-Oriented Approach: We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals.
• Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. We work together to accomplish our goals and support the rapid growth of Qualtrics. 

Our Teamâs Favourite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Worldwide and diverse community that enjoys helping each other
• Our offices are in the centre of our work life and we take pride in creating an open and collaborative work space.
• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

âââââââApplicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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