Claims Relationship Manager(m/f/d)

Gefunden in: beBee S DE - vor 4 Wochen

Munich, Deutschland Allianz Commercial Vollzeit
If you are a current Allianz Commercial employee and wish to refer a candidate for this role, please click here for instructions and eligibility criteria

Let's care for tomorrow.
Your ambitions. Your dreams. Your tomorrow.

Whether it's aircraft, international business, offshore wind parks, or Hollywood film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Relationship Manager, based in Germany (Munich or Hamburg).

Your Team

To support our multinational ambition, we aim to deliver a proactive market leading customer experience and additional leading capabilities. This role will own and promote the regional claims multinational delivery as part of the Allianz Commercial value proposition across lines of businesses for regional key accounts. The role will support sales strategy, actively manage customer relationships, ensure customer feedback loops, support underwriting and multinational functions in specific deal design and implementation, supervise KPI delivery and claims data quality. You will be an SME with an active role in the global multinational community driving evolution of the company's value proposition, market profile, and innovation.

The Impact You Will Have

Reporting directly to the Regional Head of Claims and in matrix to the Global Claims Lead for Multinational, the Claims Relationship Manager will own and promote the claims multinational value proposition across all lines of businesses and throughout the whole client lifecycle for key accounts, in the region. You will enable sales strategy, actively manage customer relationships and partner with Underwriting, Distribution and Multinational functions.

Some of your specific responsibilities could include:

  • Own the definition and execution of the regional multinational claims value proposition, translate the overall growth ambition into tangible action and enable innovation.
  • Engage with multinational practice teams, industry specialists, and regional experts, thereby achieving customer journey excellence targets.
  • Contribute to sales planning and marketing target setting cycles as well as account management activities for large international programs by providing claims insights.
  • Drive reporting on international programs across lines of businesses.
  • Manage service standards and escalations.


What You'll Bring to the Role

  • You have operational experience in leading business activities either in Sales/Distribution, Underwriting, or Claims, with the ability to connect with various colleagues in a challenging environment.
  • You will use your market knowledge, broker and client relationships, and insurance knowledge to determine the best course of action and drive the regional implementation of the Multinational strategy.
  • Bringing with you an excitement for teamwork, you'll enjoy using your stakeholder management skills and ability to bring people together.
  • You'll also understand claims analysis, modelling, benchmarking, and customer analytics.
  • This is a phenomenal opportunity to influence the continued growth and success of Multinational business.


42224 | Customer Services & Claims | Professional | Allianz Commercial | Full Time or Part Time | Permanent

What's in it for you?

Let's care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the Allianz Group brand serving the world's largest consumer brands and major industry players through to family-owned enterprises forming the backbone of nations' economies. We bring together the corporate multinational business of Allianz Global Corporate & Specialty and the commercial business of national Allianz Property & Casualty entities and provide both traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services as well as seamless claims handling.

As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2022 generated more than €19 billion gross premium.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.

#LI-NG1
#LI-Hybrid

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