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Deputy Director of Operations, Europe

vor 4 Monaten

Stuttgart, Deutschland Onebrief Vollzeit
Required: Top Secret clearance with eligibility for SCI

In person in Weisbaden, Germany

Travel: up to 25%

  • About us

Onebrief is building the future of military decisions. Our product is built for operational planning across the US and our allies and is currently in broad use at 8 of the largest military headquarters in the world. 3 of the 4 biggest operational plans in the US are currently built with Onebrief.

We’ve raised $44.6M in Venture Capital from top tier venture investors, including Human Capital, Caffeinated Capital, and Y Combinator. We are currently a Series B company and aspire to IPO in a few years.

We’re a rapidly growing team of 65. We’re spread worldwide, across Korea, Hawaii, the continental US, the UK, Germany, and Italy. This year, we plan to build a presence in Australia, Japan, and the Middle East.

Users love our product. They make statements like, “I will never plan again without Onebrief.” We grew usage 4x in 3 months. Last year, we achieved 100% gross retention and 158% net retention. Last year, our revenue grew 4x and reached double-digit millions. We anticipate similarly rapid growth this year.

Onebrief will become the single collaborative planning solution – from the Battalion level up to the Joint Staff, for the US and our allies around the world.

It’s a core part of who you are

  • About you
  • You have credibility with customers and deeply understand large military headquarters. The Commanding General cares what you have to say. So do skillful planners, mainly in the rank of O-4 to O-6, respect you and care what you have to say
  • You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
  • You have technical skill You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
  • You work well with customers You understand them, and they confide in you. Users ask you to have a beer
  • You’re intense about our mission.
  • You’re ambitious.

We’re getting bigger. You should too

  • You hold a current Top Secret clearance with eligibility for SCI

Qualifications

Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.Advanced military education: Command and Staff, Advanced Military Studies.Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.Proven ability to expand business presence within a region, with emphasis on software or technology solutions.Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.Most importantly, you are a true Onebriefer:
  • You are obsessed with creating value for real users
  • You are ambitious, scrappy, and a creative problem-solver
  • You learn quickly, work iteratively, and naturally seek collaboration
  • You approach your work with integrity, intellectual honesty, and a low ego
  • You communicate frankly, clearly, and succinctly
  • You thrive as a self-starter, embracing autonomy and ambiguity
  • About the job

You will lead our effort to build the future of military decisions in the European theatre and NATO. Notably, the military organizations North of the alps. In the short term, you’ll be starting with USAFE-AF and USAREUR-AF.

  • Ensure customer operational planning teams succeed with Onebrief
  • Expand our presence within the region, so that 100% of US their planning occurs in Onebrief
  • Coordinate with cyber accreditation authorities and our DevSecOps team to support the rapid deployment of our software on various classified networks
  • Lead our expansion into major operational commands throughout EUCOM

You will also:

  • Lead or support exercises
  • Use your observations of our users to recommend product improvements
  • Provide face-to-face and remote customer support
  • Develop an understanding of customer social dynamics in order to support renewals and future sales
  • When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team

To succeed, you’ll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?

You’ll also need technical skill. You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?