Aktuelle Jobs im Zusammenhang mit Service Projekt Manager - Ettlingen - Conscia Deutschland GmbH
-
Cloud Service Manager
vor 1 Monat
Ettlingen, Baden-Württemberg, Deutschland All for One Group SE VollzeitÜbernahme von VerantwortungAls Service Manager bist Du der erste Ansprechpartner für unsere Kunden zu allen unseren Managed Cloud Services. Du stehst in regelmäßigem Kontakt zu unseren Kunden und bist für die Umsetzung von SLAs und anderen Vertragsthemen verantwortlich.Beratung und ModerationUnsere Kunden schätzen Dich als Berater für neue Themen und...
-
Cloud Service Manager
vor 1 Monat
Ettlingen, Baden-Württemberg, Deutschland All for One Group SE VollzeitÜbernahme von VerantwortungAls Service Manager bist Du der erste Ansprechpartner für unsere Kunden zu allen unseren Managed Cloud Services. Du stehst in regelmäßigem Kontakt zu unseren Kunden und bist für die Umsetzung von SLAs und anderen Vertragsthemen verantwortlich.Beratung und ModerationUnsere Kunden schätzen Dich als Berater für neue Themen und...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to communicate effectively at...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to communicate effectively at...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
-
Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
-
Optics Field Service Manager Germany
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob Title: Optics Field Service Manager GermanyAt Bruker, we are seeking a highly skilled and experienced Optics Field Service Manager to join our team in Germany. As a key member of our service team, you will be responsible for managing our Field Service Engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Service Manager
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Manager
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Manager
vor 1 Woche
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitCustomer Service Role at NexusWe are seeking a skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving customer satisfaction.Your Key Responsibilities Provide timely and effective customer support via phone, email, and other...
-
Optics Field Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team as a highly competent, efficient, and effective profit-generating engineering service to the customer base. They will have an effective technical capability to enhance and support product sales opportunities based on continually updated knowledge of...
-
Optics Field Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team as a highly competent, efficient, and effective profit-generating engineering service to the customer base. They will have an effective technical capability to enhance and support product sales opportunities based on continually updated knowledge of...
-
Optics Field Service Manager
vor 2 Monaten
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team as a highly competent, efficient, and effective profit-generating engineering service to the customer base. They will have an effective technical capability to enhance and support product sales opportunities based upon continually updated knowledge of...
-
Optics Field Service Manager
vor 2 Monaten
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team as a highly competent, efficient, and effective profit-generating engineering service to the customer base. They will have an effective technical capability to enhance and support product sales opportunities based upon continually updated knowledge of...
-
Customer Service Manager
Vor 7 Tagen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and service to our global customer base.Key ResponsibilitiesProvide timely and effective customer support via phone, email, and other communication...
-
Customer Service Manager
Vor 5 Tagen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitKey ResponsibilitiesWe are seeking a highly skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth.Your Key Responsibilities:Provide timely and effective customer support via phone, email, and chat.Work closely...
-
Customer Service Manager
vor 1 Monat
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Manager
vor 1 Monat
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
Service Projekt Manager
vor 1 Monat
Als einer der führenden europäischen IT-Spezialisten für Netzwerke, Cybersicherheit und Cloud leistet Conscia ihren Beitrag zu einem sicheren und zuverlässigen digitalen Fundament unserer Gesellschaft.
Bei Conscia ermöglichen wir eine sichere Digitale Transformation und entwickeln, implementieren und managen sichere IT Infrastrukturen und Cybersecurity Services.
Mit unserem Streben nach Exzellenz wollen wir die besten Mitarbeitenden der Branche anziehen, binden, entwickeln und begeistern.
Unser Erfolg basiert auf einer führenden Service Plattform, der technischen Exzellenz unserer Mitarbeitenden und unserem “Network of Knowledge” in dem unsere Experten länderübergreifend die besten Kompetenzen zu unseren Kunden bringen.
Mit insgesamt 950 Spezialisten in Europa (davon 130 in Deutschland) betreuen wir mehr als 1000 Kunden und erreichen eine Kundenzufriedenheit von 66 (NPS Score).
In Deutschland haben wir uns viel vorgenommen. Werde Teil der Reise
Project Management · Mehrere Standorte · Hybrid
Du behältst immer einen kühlen Kopf und verlierst auch in hektischen Zeiten das Wesentliche nicht aus den Augen? Dann ist die Stelle Service Projekt Manager (m/w/d) genau das richtige für dich
- Vertragsmanagement von Managed Serviceverträgen sowie die Vornahme von Vertragsänderungen aus terminlichen, technischen und finanziellen Gründen
- Angebotserstellung für Managed Serviceverträge
- Schnittstelle zwischen Sales und Service
- Initiator für Service-Transition-Phasen
- Kunden Ansprechpartner
- Kunden-Service-Meetings begleiten und gestalten
- Ansprechpartner für Problem Management
- Ansprechpartner bei SLA Eskalationen
- Ansprechpartner bei Kunden Eskalationen
- Abrechnung von Managed Services
- Abgeschlossene kaufmännische oder technische Ausbildung bzw. vergleichbares Studium
- Erste Berufserfahrung im technischen oder kaufmännischen Umfeld, idealerweise im Bereich Service Management
- Ausgeprägte Kunden- und Serviceorientierung
- Erfahrung im IT-Servicegeschäft, vor allem mit dem Hersteller Cisco Systems sind vorausgesetzt
- ITIL® 4 Foundation Zertifizierung und Service-Management-Prozesskenntnisse
- Kenntnisse in folgenden Tools und Prozessen:
- Cisco Commerce Workspace (CCW & CCW-R)
- Smart Accounts and Smart Licensing
- ServiceNow
- Microsoft Dynamics (NAV)
- Versierter Umgang mit MS Office
- Lösungs- und kundenorientiertes Handeln und gute Kommunikationsfähigkeiten
- Gute Englisch- und Deutschkenntnisse in Wort und Schrift
- Du bringst Interesse für technisch geprägte Themenstellungen mit und bist offen für den Wissensaufbau in den vorliegenden Projektthemenstellungen
- Gestaltungsspielraum und schnelle Entscheidungen in einem dynamischen und innovativen Umfeld sowie ein hohes Maß an Eigenverantwortung
- Teamgeist, Zusammenhalt und großartige Kollegen
- Flexible Arbeitszeiten
- Büroarbeitsplatz und Home-Office
- Zuschuss zur betrieblichen Altersvorsorge
- Regelmäßige Mitarbeiterevents
- Geförderte und individuelle Weiterbildung
CRWL1_DE
