Customer Service Manager
vor 1 Monat
We are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.
Key Responsibilities- Provide timely and effective customer support through various communication channels, including phone, email, and chat.
- Collaborate with internal teams, such as sales and consulting, to resolve customer inquiries and issues.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
- Work closely with the sales team to provide quotes and tenders, as well as conduct evaluations and analyses.
- Support the consulting team in processing service orders and creating trial software requests.
- Optimize our ERP system and Power BI system to improve efficiency and effectiveness.
- Support the finance department in accounts receivable management.
- Commercial vocational training or equivalent qualification.
- Professional experience in sales assistance, preferably in a software company.
- Excellent communication and problem-solving skills.
- Proficiency in Office, especially Excel, and experience with ERP systems.
- Good German language skills and good English communication skills.
We are a dynamic and innovative company that values teamwork, creativity, and continuous learning. We offer a collaborative and supportive work environment, flexible working hours, and the opportunity to develop your role and skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Manager
vor 1 Woche
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitCustomer Service Role at NexusWe are seeking a skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving customer satisfaction.Your Key Responsibilities Provide timely and effective customer support via phone, email, and other...
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Customer Service Manager
Vor 6 Tagen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and service to our global customer base.Key ResponsibilitiesProvide timely and effective customer support via phone, email, and other communication...
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Customer Service Manager
Vor 7 Tagen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide timely and effective customer support via phone,...
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Customer Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
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Customer Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and effective...
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Customer Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth.Key ResponsibilitiesProvide timely and effective customer support through various communication...
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Customer Service Manager
vor 2 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth.Key ResponsibilitiesProvide timely and effective customer support through various communication...
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Customer Service Manager
Vor 4 Tagen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitKey ResponsibilitiesWe are seeking a highly skilled Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth.Your Key Responsibilities:Provide timely and effective customer support via phone, email, and chat.Work closely...
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Customer Service Manager
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective sales and support strategies.Your Key ResponsibilitiesProvide timely and effective...
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Customer Service Manager
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Nexus VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Service Manager to join our team at Nexus. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and driving business growth through effective sales and support strategies.Your Key ResponsibilitiesProvide timely and effective...
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IT Manager, Customer Service Center
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitAbout the RoleBruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As an IT Manager, Customer Service Center, you will play a crucial role in supporting our customers and employees by providing high-quality IT services.Key...
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IT Manager, Customer Service Center
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitAbout the RoleBruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As an IT Manager, Customer Service Center, you will play a crucial role in supporting our customers and employees by providing high-quality IT services.Key...
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IT Manager, Customer Service Center
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitAbout the RoleBruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As an IT Manager, Customer Service Center, you will play a crucial role in supporting our customers and employees by providing high-quality IT services.Key...
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IT Manager, Customer Service Center
vor 3 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitAbout the RoleBruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As an IT Manager, Customer Service Center, you will play a crucial role in supporting our customers and employees by providing high-quality IT services.Key...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to communicate effectively at...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to communicate effectively at...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
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Optics Field Service Manager
vor 4 Wochen
Ettlingen, Baden-Württemberg, Deutschland Bruker VollzeitJob SummaryThe Optics Field Service Manager will be responsible for managing the German Field Service Team, ensuring they are highly competent, efficient, and effective in providing engineering services to customers. The successful candidate will have a strong technical background and excellent leadership skills, with the ability to communicate effectively...
