Aktuelle Jobs im Zusammenhang mit Customer support, service support, service engineer - Karlsfeld - NTT Germany AG & Co. KG


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  • Karlsfeld, Deutschland NTT Germany AG & Co. KG Vollzeit

    Service Delivery Support Engineer (L1) Karlsfeld, Germany Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you...

Customer support, service support, service engineer

vor 3 Monaten


Karlsfeld, Deutschland NTT Germany AG & Co. KG Vollzeit

Service Delivery Support Engineer (L2)
Make an impact with NTT DATA
Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA
The Networking Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. This role focuses on second-line support for incidents and requests with a medium level of complexity.
This role may also contribute to / support on project work as and when required.
Provides second level support to all incidents, requests and identifies the root cause of incidents and problems
Communicates with other teams and clients for extending support
May also contribute to / support on project work as and when required
Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
Ability to work hard and put in longer hours when it is necessary
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. Join our growing global team and accelerate your career with us. marcu@global.